Online Chat Representative
6 days ago
A chat executive is responsible for providing customer support and assistance through online chat platforms. Their job involves responding to customer inquiries, resolving issues, and guiding them through various products or services. They should have excellent communication skills, be able to multitask efficiently, and maintain a friendly and professional tone while interacting with customers. Additionally, chat executives may need to document customer interactions and escalate complex problems to higher-level support teams when necessary. Overall, their main goal is to ensure a positive and satisfactory customer experience through chat-based communication channels.
**Salary**: From ₹15,000.00 per month
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 9820703262
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