Online Chat Representative
3 days ago
**Job Title: Online Chat Representative (UK Shift)**
**Job Type**: Full-time, Permanent
**Work Schedule**: UK Shift (12:30 PM - 2:00 AM), 5 days a week with 2 rotational offs
**Requirements**:
- Minimum HSC qualification with 6 months of on-paper experience
- Graduate fresher can also apply
- Excellent written communication skills
- Ability to work in a fast-paced environment
**Interview Rounds**:
- HR Screening
- Written Assessment
- Operations Interview
**Responsibilities**:
- Respond promptly to customer inquiries via online chat
- Provide accurate information to customers regarding products/services
- Resolve customer complaints and ensure customer satisfaction
- Maintain detailed records of customer interactions
- Collaborate with other team members to ensure seamless customer service delivery
- Adhere to company policies and procedures
**Benefits**:
- Competitive salary package
- Pick-up and drop-off facility provided by the company
- Opportunity for career growth and advancement
- Friendly and supportive work environment
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹21,000.00 - ₹26,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
- UK shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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