Online Chat Representative

3 days ago


Vikhroli Mumbai Maharashtra, India Grace Staffing Services Full time

**Job Title: Online Chat Representative (UK Shift)**

**Job Type**: Full-time, Permanent

**Work Schedule**: UK Shift (12:30 PM - 2:00 AM), 5 days a week with 2 rotational offs

**Requirements**:

- Minimum HSC qualification with 6 months of on-paper experience
- Graduate fresher can also apply
- Excellent written communication skills
- Ability to work in a fast-paced environment

**Interview Rounds**:

- HR Screening
- Written Assessment
- Operations Interview

**Responsibilities**:

- Respond promptly to customer inquiries via online chat
- Provide accurate information to customers regarding products/services
- Resolve customer complaints and ensure customer satisfaction
- Maintain detailed records of customer interactions
- Collaborate with other team members to ensure seamless customer service delivery
- Adhere to company policies and procedures

**Benefits**:

- Competitive salary package
- Pick-up and drop-off facility provided by the company
- Opportunity for career growth and advancement
- Friendly and supportive work environment

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹21,000.00 - ₹26,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift
- UK shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



  • Chandivali, Mumbai, Maharashtra, India Vibrant Training & Placement Full time

    **Hiring: Chat Support Executive** **Location**: Chandivali, Andheri East, Mumbai **Working Days**: 6 Days (Day Shift) **Salary**: ₹26K - ₹28K in hand **Immediate Joiners Preferred** **Requirements**: Minimum 2 years of experience in chat support/customer service Excellent English communication skills Graduation is mandatory Hiring #ChatSupport...


  • Mumbai, Maharashtra, India AFTERSHOCK Full time

    **Job Title: Customer Chat Process Representative** **Experience: 2-4 years** **Key Responsibilities**: - **Online Customer Support**: - Engage with customers in real-time through online chat platforms to address inquiries, resolve issues, and provide assistance. - Respond promptly to customer queries and concerns with accurate and helpful information. -...


  • Nagpur, Maharashtra, India Devdort Full time

    **Title**:Chat Customer Service Representative - Ahmedabad Location** **Job Details**: - **Location (Workplace)**: Ahmedabad, Gujarat (On-site) - **Position**: Chat Customer Service Representative - **Salary Range**: ₹26,000 - ₹36,000 (CTC monthly, depending on interview & experience) - **Shift**: Rotational (including weekends &...


  • Wagle Estate, Thane, Maharashtra, India Silgate Solutions Ltd Full time

    Outlines the responsibilities of a customer service representative who provides assistance to customers through online chat platforms. This role involves handling inquiries, resolving issues, and providing support to ensure customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift -...

  • Chat Representative

    7 days ago


    Bhandup, Mumbai, Maharashtra, India Orange Hr Full time

    Location Bhandup/Airoli Blended process 80%Chat and 20%calls Walk in time 11 am to 3 pm only HSC/ diploma with relevant experience work from office and home(hybrid) training from office only System - i3 or i5 processor with 8GB Ram and Wifi speed up to 30 MBPS Job Role Customer Information Specialist ( associate has to solve queries for...


  • Mumbai, Maharashtra, India Apogee Service Pvt. Ltd Full time

    Process - **Chat** Profile - Sr. customer Service Representative Working Location - Thane **Employment Type - Full time, Immediate Joiner** **Salary -21k to 25k** Working Days - 5 days, 2 Rotational off **Shift Timming - 24/7 rotational shifts.** **Qualifications - HSC or Graduate.** **Minimum 6 months of international chat experience in BPO** **Strong...

  • Chat Representative

    2 weeks ago


    Airoli, Navi Mumbai, Maharashtra, India Orange Hr Full time

    Location Bhandup/Airoli Blended process 80%Chat and 20%calls Walk in time 11 am to 2 pm only HSC/ Graduate. work from office (hybrid) training from office only System - i3 or i5 processor with 8GB Ram and Wifi speed up to 30 MBPS Job Role Customer Information Specialist ( Associate has to solve queries for E-Commerce) - **minimum 6 months** of...

  • Chat Representative

    3 days ago


    Airoli, Navi Mumbai, Maharashtra, India Orange Hr Full time

    Location Bhandup/Airoli/Andheri Blended process 80%Chat and 20%calls Walk in time 11 am to 2 pm only HSC/ Graduate. work from office (hybrid) training from office only System - i3 or i5 processor with 8GB Ram and Wifi speed up to 30 MBPS Job Role Customer Information Specialist ( Associate has to solve queries for E-Commerce) - **minimum 6 months** of...


  • Chandivali, Mumbai, Maharashtra, India Work Panda Cooperation LLP Full time

    We are looking for a dedicated Chat Support Executive to join our customer support team. As a Chat Support Executive, you will be responsible for engaging with customers through our online chat platform, providing them with prompt, accurate, and effective assistance. Your role is crucial in ensuring customer satisfaction and maintaining a positive brand...


  • Mumbai, India Apertum Online Pvt Ltd Full time

    Company Description Apertum Online is a leading B2B technology and operations service provider company based out of Mumbai, India providing business and technical expertise to the global online and mobile gaming industry. Apertum offers a dynamic and rewarding environment for high achievers looking to work and learn alongside like-minded individuals to...