
Client Service Executive
1 day ago
We’re a growing Digital Agency looking for a highly dynamic, experienced and enthusiastic Client Service Executive to join our team. Must have experience working in digital marketing OR web design/development agency.
**Role & Responsibilities**
- Be the primary point of contact for clients
- Understanding the client's requirements for the project
- Clearly communicating the client's requirements to the technical team
- Coordinate with internal team members to ensure project requirements, scope, and deliverables are understood and deadlines are met on time with consistency and accuracy.
- Regularly communicate with clients and provide best-in-class service to meet their needs.
- Ensure exceptional customer experience
- Overseeing the client's account from a delivery perspective
- Act as a liaison between client and technical team
- Update clients on the ongoing work and take feedbacks from time to time
- Flexible time management
**Skills and Qualifications**:
- 6 months to 1 year experience in digital marketing, OR web design/development agency
- Excellent written and verbal communication skills
- Knowledge of web technologies and digital marketing (no coding experience is required)
- Good knowledge of social media
- Exceptional organizational skills and attention to detail
- Takes initiative to improve processes and try new things
- Ability to work independently with mínimal supervision within the team
- A technical aptitude and an ability to learn new tools, processes quickly
**Salary**: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Work from home
Schedule:
- Day shift
Application Question(s):
- Do you have relevant work experience as mentioned in the job description?
- Are you proficient in English (verbal & written)?
- This position offers a salary from 12000 to 18000 per month. What is your current salary?
- Do you have your own laptop with a good broadband connection (mandatory)?
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