Customer Care

5 days ago

Mumbai Maharashtra, India KK HR services Full time

**Customer Care Executive Responsibilities**
- **Customer Support**

Address complaints or escalate as needed.
- **Service Coordination**

Schedule and manage service appointments.
Provide updates on vehicle servicing and costs.
- **Sales Assistance**

Support sales staff with customer follow-ups.
Inform customers about offers and promotions.
- **Feedback Management**

Collect and analyze customer feedback for improvement.
Maintain a record of customer interactions.
- **Documentation**

Manage customer records and service histories.
Ensure accurate billing and paperwork.
- **Relationship Building**

Build trust and ensure repeat business through excellent service.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Morning shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service: 1 year (required)
- Car showroom: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9662771133

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