Customer Care
1 week ago
**Customer Care Executive Responsibilities**
- **Customer Support**
Address complaints or escalate as needed.
- **Service Coordination**
Schedule and manage service appointments.
Provide updates on vehicle servicing and costs.
- **Sales Assistance**
Support sales staff with customer follow-ups.
Inform customers about offers and promotions.
- **Feedback Management**
Collect and analyze customer feedback for improvement.
Maintain a record of customer interactions.
- **Documentation**
Manage customer records and service histories.
Ensure accurate billing and paperwork.
- **Relationship Building**
Build trust and ensure repeat business through excellent service.
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹18,000.00 per month
Schedule:
- Day shift
- Morning shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (required)
- Car showroom: 1 year (required)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9662771133
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