Fresher Chat Support

As a Chat Support Representative you will play a crucial role in delivering responsive and efficient customer support through live chat. This role is perfect for individuals who thrive in a digital communication environment and are passionate about assisting customers. **Key Responsibilities**: - **Chat Assistance**: Engage with customers in real-time...

**Key Responsibilities**: - Respond promptly to customer inquiries via live chat in a professional and courteous manner. - Provide accurate information about products, services, and company policies. - Resolve customer issues by identifying their needs and offering appropriate solutions or escalating complex queries to the relevant teams. - Maintain...

Education: A high school diploma or equivalent qualification is typically required, while a bachelor’s degree in a relevant field may be preferred. - Communication skills: Excellent written and verbal communication skills are essential, as chat support executives primarily interact with customers through written communication. - Typing speed: Strong typing...

As a Customer Support Representative, you will play a crucial role in ensuring our customers have a positive experience with our products and services. **Key Responsibilities**: **Product Knowledge**: Develop a deep understanding of our products and services, ensuring accurate and comprehensive information is provided to customers. **Problem-Solving**:...

Greetings from Cybergys Technologies (Technokrats)! **Shift**: Night shift (5 days a week) **Work Location**: Module 18, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city. **Work Model**: Work from Office **Responsibilities** - The primary task of an associate is to handle queries from customers or clients and provide them with...

**Key Responsibilities**: - Respond promptly to customer inquiries via live chat in a professional and courteous manner. - Provide accurate information about products, services, and company policies. - Resolve customer issues by identifying their needs and offering appropriate solutions or escalating complex queries to the relevant teams. - Maintain...

_**MindSphere IT Solutions Pvt. Ltd**_ is a leading IT and BPO services company based in USA, focused on offering world-class solutions for business of all sizes. Our services are tailored to meet the demand of your business helping it to grow further. Our custom solutions are backed with years of industry experience and data so you can be at peace knowing...

Greetings from Cybergys Technologies! **Shift**: Night shift (5 days a week) **Work Location**: Module 20, 15th Floor, Bengal Eco Intelligent Park, EM Block, Sector V, Salt Lake city. **Work Model**: Work from Office **Responsibilities** - The primary task of an associate is to handle queries from customers or clients and provide them with a solution. -...

Respond to customer inquiries via chat support, providing product information and guidance as needed - Resolve customer complaints and issues efficiently and effectively - Escalate complex problems to the appropriate department or personnel - Record and document customer interactions and transactions, including details of inquiries, complaints, comments, and...

Respond to customersChat support agents may answer questions about products or services, address customer concerns, and help them navigate products or services - Identify customer issuesChat support agents may help isolate and resolve problems - Provide solutionsChat support agents may provide additional information, suggest products, or escalate complex...