Junior Associate

**Job Title - Junior Associate - Social Listening**

Career level - C1

Location: Chennai
Type: Hybrid
Shift: 2pm to 11pm IST

**Who we are**:
The Global Business Service (GBS) team sits within Finance at AstraZeneca and is a dynamic and results-oriented environment and provides a range of enterprise-wide services. We dare to change the way we work by freeing up the business to push the boundaries of science to deliver life-changing medicines. We aim to do this by freeing up time, freeing up money, protecting AZ’s value and providing new capabilities. We deliver our services through seven key service lines: Global Finance Services (GFS), Process Solutions, Productivity Initiatives, Global Commercial Operations (GCO), Global Assurance and Reporting Services (GARS), Global Analytics and Automation services (GAA) and our GBS Data Office (GDO).

**What we do**:
A trusted partner to the business, we’re on a mission to make AstraZeneca more agile, efficient and effective. Through our hybrid model of in-house delivery centres and service towers across the globe, we’re reimagining how we work. Here we drive new ways of working and operating models, process simplification and innovative solutions, whilst ensuring that automation and data is at the heart of everything.

**How we do it**:
Be part of a team building a community. We interact with diverse cultures and perspectives and are united by our sense of belonging. This is the place to learn and grow together.

**Why we love it**:

- As a growing multi-national company, there’s so much potential to develop. Embrace opportunities at a global business that’s facing new and varied challenges. This is the place to build an exemplary, international CV.
- A fun place to be, we’re creating community hubs that build partnerships, not just working relationships.
- We’re on an exciting journey to take our team to the next stage. This is the place to leave a legacy behind.

**About the role**

The Social Media Listening - Junior Associate is passionate about research and analyzing large social media data set and has good knowledge/understanding about the pharma world (drugs, disease areas, congresses).

**Accountabilities / Responsibilities**
- Support on topic definitions, social listening measures and filters to define objectives and set deliverables for standard and custom reports.
- Help with deriving insights to advise content /Media decisions for campaign/event activities and advise on actions to take from optimizations standpoint.
- Social listening tool setup including keywords, query parameters and dashboards.
- Take initiative on refinement of query parameter setup to ensure accurate and insightful mention analysis is available to report on by the end of the reporting period.
- Pull and interpret data from social listening tools including volume, sentiment, conversation drivers, influencers, etc.
- Create and edit reporting deliverable for PowerPoint, Newsletter and Excel formats that transform social data into a clear story. Visualize findings legibly using charts, tables and infographics, and provide actionable insights based on concrete data.
- Enforce to global Social Listening standard operating procedures and compliance policies.

**Education, Qualifications, Skills and Experience**
- Bachelor’s Degree in any discipline
- Excellent written and verbal communication skills and proven track record to transform data into a concise, yet compelling story.
- Ability to synthesize information and produce insightful and accurate analysis and recommendations.
- Highly organized and outstanding attention to detail. Able to balance multiple projects simultaneously and deliver accurate reports without grammatical or data errors.
- Strong sense of responsibility, takes ownership, self-starter and proactive attitude.
- Good Mix of Technical Understanding, Business Sense, Managerial/Connecting and Interpersonal skills
- Strong familiarity and understanding of social media platforms (preferred) such as Facebook, Twitter, Blogs, Forums, Instagram and Tumblr required.
- Comfortable with MS Office Suite including Excel, PowerPoint.

**WHY JOIN US?**

We’re a network of ambitious self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering best-in-class technology and data solutions.

We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.

**SO, WHAT’S NEXT?**

Are you already envisioning yourself joining our team? Good, because we’d love to hear from you Click the link to apply, and we’ll be in touch as soon as we can.

**WHERE CAN I FIND OUT MORE?**

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status,