Customer Support

Job Title: Customer Support Team LeadLocation: BangaloreDepartment: Customer Experience / SupportReports To: Helpdesk ManagerEmployment Type: Full-TimeJob Summary:We are seeking a proactive and experienced Customer Support Team Lead to manage and mentor a team of support agents, ensuring exceptional service delivery across all customer touchpoints. The...

Job Title: Customer Support Team LeadLocation: BangaloreDepartment: Customer Experience / SupportReports To: Helpdesk ManagerEmployment Type: Full-TimeJob Summary:We are seeking a proactive and experienced Customer Support Team Lead to manage and mentor a team of support agents, ensuring exceptional service delivery across all customer touchpoints. The...

Establish, develop and maintain positive business and customer relationships - Expedite the resolution of customer problems and complaints to maximize satisfaction - Ensuring regular contact with existing clients to maintain our company's presence. - Repairing disengaged or fractured relationships. - Conducting in-depth needs assessments to better understand...

_**Job Summary**:_ We are looking for an enthusiastic and customer-focused individual to join our team as an entry level Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients, resolving their queries and complaints, and ensuring their satisfaction with our products or...

**Job Summary** - **This position is for support/service of Texma ERP Software.** The executive will be given knowledge about the initial level Software/Module/ERP from the advanced team and then he will be deployed to give support to clients. The executive will be required to understand and document the problem raised by the client. The executive will try...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers. Responsibilites: - Managing a team of...

Position: Client Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftCompany DescriptionScry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across financial, legal,...

Position: Client Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftCompany DescriptionScry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across financial, legal, and...

Position: Client Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftCompany DescriptionScry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across financial, legal, and...

**We are urgently hiring Customer Care Executive who will be responsible to answer incoming calls from customers for various reasons like take bookings, answer inquiries, resolve complaints and provide information.** **At the same time to handle driver incoming calls for various reasons like confirm booking, answer inquiries, resolve complaints and provide...