Bpo Call Centre Inbound Process

We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. **Responsibilities** - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Meet daily qualitative and...

We are currently seeking dedicated and customer-focused individuals to join our team as Inbound Call Centre Operators. As an Inbound Call Centre Operator, you will be responsible for handling incoming calls from customers, addressing their inquiries, providing assistance, and ensuring exceptional customer service experience. **Key Responsibilities**: -...

Answering or making inbound calls to clients to learn about and address their needs, complaints, or other issues or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued Engaging in active listening with callers, confirming or clarifying Building lasting relationships...

We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. **Responsibilities** - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Meet daily qualitative and...

We’re looking for a highly skilled call centre representative to join our team, managing a large volume of inbound and outbound calls. **Responsibilities** - Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately - Meet daily qualitative and...

Handling inbound calls from customers and assisting them with their queries, complaints, or requests. Providing product or service information to customers. Resolving customer issues or complaints by investigating the problem and finding appropriate solutions. Escalating complex issues to supervisors or specialized teams, if necessary. Processing...

**Centre for Sight is hiring for the below Position.** About The Company - Founded in 1996, its an group of Eye Hospital with a wide-reaching network of 85+ eye care centers nationwide, we make top-quality eye health services accessible to all. Post - Call Centre Executive Experience - atleast 3 Years Outbound/Inbound Calling Experience in...

Job description *Pursuing Graduate/ Graduate/12th+3 Yrs Diploma *1+ Yrs Exp. as Customer Support - Voice Process BPO *Excellent Both Comm Skill Send CV: 9540694929 Role: Customer Onboarding - Voice / Blended Industry Type: BPO / Call Centre Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice...

Job description A Call Centre Executive serves as the primary point of contact between a company and its customers. They manage inbound and outbound calls, address inquiries, resolve complaints, and ensure a positive customer experience. This role is pivotal in maintaining customer satisfaction. Key Responsibilities Handle a high volume of inbound and...

Resolving customer complaints & queries brought to your attention under a specific timeline through calls. - Handling inbound calls - Understand customer need - Have to provide best resolutions to the customer. **Requirements and skills** - Good Communication skills required. - Age limit 18 to 26 years male & female both can apply - Strong problem-solving...