Customer Service Assistant

Handling Inquiries: Responding promptly to customer questions and requests via various channels such as phone, email, live chat, and in-person interactions.Problem Resolution: Acknowledging, troubleshooting, and resolving customer complaints and issues in a professional and empathetic manner, escalating complex problems to relevant departments when...

A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...

_**We are hiring **_ - **Post: Customer Service Assistant**_ - **Location: Perungudi, Chennai**_ - **Key responsibilities**:_ - Managing incoming calls and customer service inquiries. - Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding...

Job TitleCustomer Service Associate (CSA)Location:Thoraipakkam, Kolathur, Mogappair, Ambattur, Selaiyur, Adambakkam and Ashok Nagar.Job PurposeServe as the first point of contact for customers (in-store, phone, app, email)Deliver excellent customer service by addressing customer queries, processing orders/payments, resolving complaints, and ensuring customer...

HB Leisure is the global leader in skilled games and amusements, operating in 29 countries and over 150 theme parks and attractions, in partnership with key industry players. We have exciting opportunities for Customer Service Assistants (Games Host) to join our vibrant team.We like to do things differently here at HB Leisure, we don't just open doors to a...

A customer support executive's job is to help customers with their questions and problems, and to ensure they have a positive experience. Their responsibilities include: - **Providing information**Giving customers accurate information about products, services, and policies - **Resolving issues**Diagnosing problems, offering solutions, and following up to...

**Responsibilities**: - Address customer inquiries, issues, and product-related questions promptly and professionally. - Ensure high customer satisfaction through effective communication and problem resolution. - Document customer interactions accurately and follow up when necessary. - Work collaboratively with team members to enhance service...

DEAR CANDIDATE, one of a leading private bank is looking for a banking executive for their day to day operations. Hindi -Must Qualification - Any degree Experience - Fresher to 10 years Location - Sholinganallur, OMR, Chennai - Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the...

Negotiate with the clients for the rate contract, other quotations - Maintain AMC Enquiry records follow-up till the order is executed - Follow-up with customers to convert proposals into confirm orders and receiving PO from the customers - Coordinate provide input to HO AMC team for Invoice - Closing of all AMC order by internal co-ordination /follow up...

entative (CSR) is the primary point of contact for customers who have questions or issues with a company's products or services. They may also process orders, payments, and returns. Responsibilities - Answering phone calls - Addressing customer questions - Processing orders, payments, and returns - Identifying and assessing customer needs - Providing...