Service Associate

1 hour ago

Bengaluru Karnataka, India PVRINOX Technologies Full time

As a service associate at PVR Inox, your responsibilities would revolve around providing excellent customer service and ensuring the smooth operation of the cinema. Here are some common tasks you might be expected to perform:

- **Ticket Sales**: Selling tickets to customers, advising on showtimes and seating options, and processing payments accurately.
- **Concession Stand Operations**: Assisting customers with food and beverage purchases, preparing snacks, and maintaining cleanliness and organization at the concession stand.
- **Customer Assistance**: Helping customers with inquiries, providing information about movies, promotions, and facilities, and addressing any concerns or issues they may have.
- **Theater Maintenance**: Ensuring the cleanliness and readiness of the theaters between screenings, including checking for cleanliness, restocking supplies, and coordinating with cleaning staff if necessary.
- **Crowd Control**: Managing crowds during peak times, ensuring orderly queues, and assisting with crowd flow to maintain a pleasant and safe environment for customers.
- **Upselling and Promotion**: Promoting special offers, upselling concession items, and encouraging customers to participate in loyalty programs or special events.
- **Teamwork**: Collaborating with other service associates and cinema staff to ensure seamless operations and excellent customer service throughout the cinema.

Overall, this role requires strong communication skills, the ability to work efficiently in a fast-paced environment, and a friendly and helpful demeanor to ensure customers have an enjoyable experience at the cinema.

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹17,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Shift allowance

Work Location: In person

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