Video Kyc Verification

2 days ago

Mumbai Maharashtra, India IDfy (Baldor Technologies Pvt Ltd) Full time

**Exciting Opportunity: VKYC Verification Specialist at IDfy in Marol, Andheri**

**Details**:

- **Job Title**: Executive Business Delivery
- **Job Role**: VKYC Verification Specialist
- **Location**: Marol, Andheri (Work from Office)
- **Working Days**: 6 days a week (Mon-Sat) | Sun Off
- **Shifts**: General Shift (10:00 AM-7:00 PM) | ( 9 Hours shift)
- **Eligibility Criteria**: Any Graduation, HSc with a minimum of 2 Years of experience can also apply.
- **Experience**: 0 to 7 years (max)

**Interview Process at IDfy**:

- Aptitude Test -> Round 1 -> Round 2 (All face-to-face interviews)| Marol, Andheri

**Responsibilities**:

- Conduct video calls with customers to verify their identity and documents.
- Follow standard operating procedures and compliance guidelines while performing VKYC procedures.
- Communicate effectively with customers to guide them through the verification process and address any concerns.
- Ensure accuracy and completeness of documentation and information collected during the VKYC process.
- Collaborate with other teams, such as compliance and customer service, to ensure smooth operations.

**Skills Needed**:

- Excellent communication skills.
- Strong attention to detail.
- Knowledge of KYC regulations.
- Comfortable with video conferencing and digital tools.
- Customer service orientation.
- Ethical conduct and confidentiality.
- Adaptability to changes.

We look forward to welcoming you to the IDfy family

**Job Types**: Full-time, Permanent

Pay: ₹19,000.00 - ₹35,000.00 per month

Schedule:

- Rotational shift

Application Question(s):

- Current in hand monthly salary ?
- Are you comfortable with video calling ?
- Rate your English on a scale of 1-5
- Are you comfortable with rotational shift(24*7)? ( 7am-4pm, 9am-6pm, 1pm-10pm, 10pm-7am)

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

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