Video kyc executive

23 hours ago

Mumbai, Maharashtra, India Growthklick Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Title:

Video KYC Executive – International Client Support (Crypto Sector)

Location:

Remote (Work from Home)

Job Type:

Full-time / Contract

About the Role:

We are looking for a Video KYC Executive to handle international client verification through secure video calls. The ideal candidate should have a strong understanding of KYC (Know Your Customer) procedures, especially for crypto or fintech platforms, and excellent communication skills in English.

You will be responsible for conducting real-time identity verification, guiding clients through the KYC process, and ensuring compliance with company and regulatory standards.

Key Responsibilities:

Conduct video KYC verification calls with international clients.

Verify client identity documents (Passport, ID card, etc.) and ensure data accuracy.

Maintain high-quality standards in every video interaction and follow all compliance protocols.

Handle crypto KYC verification processes with confidentiality and professionalism.

Assist users with onboarding and answer KYC-related queries during calls.

Prepare daily KYC completion and issue reports for internal tracking.

Coordinate with the compliance and support teams for case resolution.


Requirements:

Minimum 6 months of experience in Video KYC / Customer Support / Banking / Fintech.

Good understanding of KYC / AML procedures (Crypto or Financial Sector preferred).

Fluent English communication (both spoken and written).

Confident on video calls with professional presentation skills.

Strong attention to detail and data accuracy.

Laptop/desktop with stable internet connection

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