
Video kyc executive
2 days ago
Job Title:
Video KYC Executive – International Client Support (Crypto Sector)
Location:
Remote (Work from Home)
Job Type:
Full-time / Contract
About the Role:
We are looking for a Video KYC Executive to handle international client verification through secure video calls. The ideal candidate should have a strong understanding of KYC (Know Your Customer) procedures, especially for crypto or fintech platforms, and excellent communication skills in English.
You will be responsible for conducting real-time identity verification, guiding clients through the KYC process, and ensuring compliance with company and regulatory standards.
Key Responsibilities:
Conduct video KYC verification calls with international clients.
Verify client identity documents (Passport, ID card, etc.) and ensure data accuracy.
Maintain high-quality standards in every video interaction and follow all compliance protocols.
Handle crypto KYC verification processes with confidentiality and professionalism.
Assist users with onboarding and answer KYC-related queries during calls.
Prepare daily KYC completion and issue reports for internal tracking.
Coordinate with the compliance and support teams for case resolution.
Requirements:
Minimum 6 months of experience in Video KYC / Customer Support / Banking / Fintech.
Good understanding of KYC / AML procedures (Crypto or Financial Sector preferred).
Fluent English communication (both spoken and written).
Confident on video calls with professional presentation skills.
Strong attention to detail and data accuracy.
Laptop/desktop with stable internet connection
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