Video Kyc Verification

2 days ago

Mumbai Maharashtra, India IDfy (Baldor Technologies Pvt Ltd) Full time

**Exciting Opportunity: VKYC Verification Specialist at IDfy in Marol, Andheri** **Details**: - **Job Title**: Executive Business Delivery - **Job Role**: VKYC Verification Specialist - **Location**: Marol, Andheri (Work from Office) - **Working Days**: 6 days a week (Mon-Sat) | Sun Off - **Shifts**: General Shift (10:00 AM-7:00 PM) | ( 9 Hours shift) - **Eligibility Criteria**: Any Graduation, HSc with a minimum of 2 Years of experience can also apply. - **Experience**: 0 to 7 years (max) **Interview Process at IDfy**: - Aptitude Test -> Round 1 -> Round 2 (All face-to-face interviews)| Marol, Andheri **Responsibilities**: - Conduct video calls with customers to verify their identity and documents. - Follow standard operating procedures and compliance guidelines while performing VKYC procedures. - Communicate effectively with customers to guide them through the verification process and address any concerns. - Ensure accuracy and completeness of documentation and information collected during the VKYC process. - Collaborate with other teams, such as compliance and customer service, to ensure smooth operations. **Skills Needed**: - Excellent communication skills. - Strong attention to detail. - Knowledge of KYC regulations. - Comfortable with video conferencing and digital tools. - Customer service orientation. - Ethical conduct and confidentiality. - Adaptability to changes. We look forward to welcoming you to the IDfy family **Job Types**: Full-time, Permanent Schedule: - Rotational shift Application Question(s): - Current in hand monthly salary ? - Are you comfortable with video calling ? - Rate your English on a scale of 1-5 - Are you comfortable with rotational shift(24*7)? ( 7am-4pm, 9am-6pm, 1pm-10pm, 10pm-7am) **Education**: - Higher Secondary(12th Pass) (preferred) Work Location: In person

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