Customer Service Representative

3 days ago

Rajkot Gujarat, India Zobone International Outsourcing Pvt. Ltd. Full time

**Job description**

We are looking for a UK Customer Service Representative and team member who

has the ability to carry out multitasking work on the UK based property management

Process.. He / She will be responsible to coordinate with the local team as well as

highly organized and should be capable of managing priority tasks within the

workload.

**Responsibilities and Duties**:

- Dealing with property Residential Property Compliance inquiries via

procedure to complete the compliance.
- Raise the work order for compliance for new ones that are not completed by the

landlord.
- Update appointment sheet... to ascertain that the property manager has completed

the sheet and video for the visit.
- Work on the CRM
- Need to support the team who is in London.
- Work with a UK-based client (Property Management) lettings and commercial

department along with the team in India
- Liaise with landlords/tenants/ UK Council officers and tenants on daily basis
- He/she may work as buffer staff on the project for the first few months to train him/

her for 360-degree processes across the project and then will be placed on the

vacancy on the project. He / She should be ready to work dynamically.
- Effectively resolve discrepancies and complaints of Landlords and Tenants related

to Maintenance Issues.
- Build and maintain relationships with tenants, landlords, local authorities, etc.
- Must be Fluent in English.

international process is preferred however fresher with dynamic talent with excellent

communication skills are welcomed as well.

**Job Timings**: Mon
- Fri - 1 PM to 10:30 PM ,Sat - 1 PM to 7:30 PM(During

Summers).

Mon
- Fri - 2 PM to 11:30 PM ,Sat - 2 PM to 8:30 PM (During Winters).

**Job Type**:Full-time

**Salary**:₹25,000.00 - ₹30,000.00 per month

**Ability to commute/relocate**:
Rajkot, Gujarat: Reliably commute or planning to relocate before starting work

(required)

**Language**: Fluent English (mandatory)

**Job Type**: Full-time

**Schedule**:UK shift

**Education**:Bachelor's (preferred)

**Experience**:
Technical support: 1 year (preferred)

Total work: 1 year (required)

Customer service: 1 year (preferred)

Relevant experience is preferred, particularly with a background in working with BPO

companies and calling international clients.

**Work Location**: In person

**Job Type**: Full-time

**Pay**: ₹25,000.00 - ₹30,000.00 per month

**Schedule**:

- UK shift

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Fixed shift
- UK shift

Ability to commute/relocate:

- Rajkot, Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years of an experience do you have as a customer service executive ?

Do you speak fluent English ?

Work Location: In person

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