Customer Service Representative
20 hours ago
**Job description**
We are looking for a UK Customer Service Representative and team member who
has the ability to carry out multitasking work on the UK based property management
Process.. He / She will be responsible to coordinate with the local team as well as
highly organized and should be capable of managing priority tasks within the
workload.
**Responsibilities and Duties**:
- Dealing with property Residential Property Compliance inquiries via
procedure to complete the compliance.
- Raise the work order for compliance for new ones that are not completed by the
landlord.
- Update appointment sheet... to ascertain that the property manager has completed
the sheet and video for the visit.
- Work on the CRM
- Need to support the team who is in London.
- Work with a UK-based client (Property Management) lettings and commercial
department along with the team in India
- Liaise with landlords/tenants/ UK Council officers and tenants on daily basis
- He/she may work as buffer staff on the project for the first few months to train him/
her for 360-degree processes across the project and then will be placed on the
vacancy on the project. He / She should be ready to work dynamically.
- Effectively resolve discrepancies and complaints of Landlords and Tenants related
to Maintenance Issues.
- Build and maintain relationships with tenants, landlords, local authorities, etc.
- Must be Fluent in English.
international process is preferred however fresher with dynamic talent with excellent
communication skills are welcomed as well.
**Job Timings**: Mon
- Fri - 1 PM to 10:30 PM ,Sat - 1 PM to 7:30 PM(During
Summers).
Mon
- Fri - 2 PM to 11:30 PM ,Sat - 2 PM to 8:30 PM (During Winters).
**Job Type**:Full-time
**Salary**:₹25,000.00 - ₹30,000.00 per month
**Ability to commute/relocate**:
Rajkot, Gujarat: Reliably commute or planning to relocate before starting work
(required)
**Language**: Fluent English (mandatory)
**Job Type**: Full-time
**Schedule**:UK shift
**Education**:Bachelor's (preferred)
**Experience**:
Technical support: 1 year (preferred)
Total work: 1 year (required)
Customer service: 1 year (preferred)
Relevant experience is preferred, particularly with a background in working with BPO
companies and calling international clients.
**Work Location**: In person
**Job Type**: Full-time
**Pay**: ₹25,000.00 - ₹30,000.00 per month
**Schedule**:
- UK shift
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
- Fixed shift
- UK shift
Ability to commute/relocate:
- Rajkot, Rajkot, Gujarat: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How many years of an experience do you have as a customer service executive ?
Do you speak fluent English ?
Work Location: In person
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