Project Coordinator

A dialysis coordinator for a group of dialysis centers plays a crucial role in overseeing the operations, ensuring patient care, and maintaining the quality of services. Below are the key roles and responsibilities:
1. Patient Care Management
- Patient Coordination: Ensure smooth onboarding, scheduling, and follow-up for dialysis patients across the centers.
- Education: Provide education to patients and families about dialysis procedures, dietary guidelines, and post-care requirements.
- Quality of Care: Monitor patient satisfaction and address concerns to maintain high standards of care.
- Emergency Support: Develop and implement protocols for managing patient emergencies.

2. Operations Management
- Staff Supervision: Oversee and coordinate the work of nurses, technicians, and other staff at all centers.
- Inventory Control: Ensure adequate stock of dialysis equipment, consumables, and medicines across centers.
- Compliance: Ensure that all centers comply with health and safety standards, as well as government regulations.
- Scheduling: Plan and manage patient appointments to optimize center utilization.

3. Communication and Coordination
- Interdisciplinary Collaboration: Act as a liaison between nephrologists, dieticians, social workers, and staff to ensure comprehensive patient care.
- Patient Follow-up: Maintain effective communication with patients regarding treatment plans, appointments, and test results.
- Stakeholder Engagement: Coordinate with hospital management, vendors, and local authorities for efficient operations.

4. Staff Training and Development
- Skill Development: Organize training sessions for dialysis technicians and nursing staff to improve their skills and knowledge.
- Performance Monitoring: Evaluate staff performance and address gaps through mentoring or additional training.
- Policy Adherence: Educate staff on adherence to standard operating procedures and ethical guidelines.

5. Quality Assurance
- Clinical Protocols: Ensure adherence to clinical protocols and infection control practices across all centers.
- Audit and Monitoring: Conduct regular audits to assess service quality and identify areas of improvement.
- Feedback Systems: Collect and analyze feedback from patients and staff to enhance service delivery.

6. Financial and Resource Management
- Budget Oversight: Manage the budget for each center, ensuring cost-effective operations without compromising quality.
- Billing Support: Oversee patient billing, insurance claims, and payments to ensure smooth financial operations.
- Resource Optimization: Plan and optimize the allocation of resources (equipment, staff, and infrastructure).

7. Program Development and Expansion
- Strategic Planning: Contribute to the expansion and improvement of dialysis services, including opening new centers if needed.
- Community Outreach: Organize awareness programs about kidney health and dialysis care in the community.

8. Reporting and Documentation
- Data Management: Maintain accurate records of patient treatments, outcomes, and operational data.
- Reporting: Prepare regular reports for management, highlighting performance metrics, challenges, and solutions.
- Regulatory Compliance: Ensure documentation aligns with legal and accreditation requirements.

By efficiently managing these responsibilities, the dialysis coordinator ensures the smooth operation of dialysis centers and enhances patient outcomes and satisfaction.

Pay: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

Work Location: In person

Application Deadline: 15/02/2025
Expected Start Date: 15/02/2025