Receptionist and Telecaller

2 days ago


Dwarka Delhi Delhi, India Medjeex Edutech Private Limited Full time

We are seeking an enthusiastic and results-driven **Telecaller** to join our team. As a Telecaller, you will be the first point of contact for prospective students and their parents, helping them understand the value of Medjeex’s educational programs. Your role will involve making outbound calls, providing information about our courses, and converting leads into enrollments.

**Key Responsibilities**:

- Make outbound calls to potential students and parents to introduce Medjeex’s courses and services.
- Respond to inquiries and provide detailed information about JEE, NEET, and foundational study programs.
- Follow up with leads generated through marketing campaigns and ensure timely communication.
- Maintain a detailed record of calls, interactions, and outcomes in the CRM system.
- Build and maintain positive relationships with prospective and existing students.
- Meet daily, weekly, and monthly targets for calls and enrollments.
- Handle objections, answer queries, and provide accurate information to address customer concerns.

**Required Skills & Qualifications**:

- Proven experience as a Telecaller, Customer Service Representative, or similar role (EdTech experience preferred).
- Excellent verbal communication and interpersonal skills.
- Ability to handle rejection positively and stay motivated.
- Good persuasion and negotiation skills.
- Basic computer skills and familiarity with CRM tools.
- A passion for education and helping students achieve their goals.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

**Education**:

- Secondary(10th Pass) (preferred)

Work Location: In person



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