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Customer Care Representative

3 weeks ago

HSR Layout Bengaluru Karnataka, India ServiceOCity Full time

**JOB Description**:
Process**:Customer Support (Voice)**

Education**:12thPass & Above**

Language**:English, Hindi, & Kannada** (mandatory)

Salary**:Up to ₹25000/Month**

Experience**:Minimum 6 Months**

Shift**:Fixed Day Shift**

**Roles and Responsibilities**:

- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction

**Interview**:

- 1stRound: HR Round
- Last Round: Ops Round

**Office Address**: L-139, 4th Floor, 5th Main Rd, Sector 6, HSR Layout, Bengaluru, Karnataka 560102

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

*Speak with the employer*
+91-XXXXXXXXXX

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Ability to commute/relocate:

- HSR Layout, Bengaluru - 56, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)
- Kannada (preferred)

**Speak with the employer**

+91-XXXXXXXXXX