Customer Relations Representative

2 weeks ago

Jayanagar Bengaluru Karnataka, India Lifetime Health Plus Care Pvt Ltd Full time

Job Title: Customer Support and Inside Sales Representative

Company: Lifetime Health

About Lifetime Health:
Lifetime Health is a leading provider of home health care services, dedicated to delivering compassionate and personalized care to individuals in the comfort of their homes. Our team is committed to improving the quality of life for our clients by offering a range of healthcare services designed to meet their unique needs.

Position Overview:
Key Responsibilities:

- **Customer Support**:

- Respond promptly and professionally to customer inquiries, concerns, and requests related to our home health care services.
- Provide information about our services, pricing, and insurance coverage to potential clients.
- Assist clients in scheduling appointments, coordinating care plans, and addressing any service-related issues.
- **Inside Sales**:

- Proactively reach out to potential clients to discuss our home health care services and assess their needs.
- Effectively communicate the value of Lifetime Health's services, addressing any concerns or questions potential clients may have.
- Collaborate with the sales team to meet or exceed sales targets and contribute to the overall growth of the business.
- **Relationship Building**:

- Build and maintain positive relationships with clients, families, and healthcare professionals.
- Collaborate with other departments, such as scheduling and billing, to ensure seamless service delivery and customer satisfaction.
- **Documentation**:

- Maintain accurate and up-to-date records of customer interactions and transactions.
- Prepare reports on customer feedback, sales activities, and other relevant metrics.

Qualifications:

- Previous experience in customer support and/or inside sales, preferably in the healthcare industry.
- Excellent communication skills, both written and verbal.
- Empathy and a genuine interest in helping individuals receive the best possible care.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a collaborative team.

**Salary**: ₹20,691.52 - ₹30,000.00 per month

Supplemental pay types:

- Performance bonus

**Experience**:

- Inside sales: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Kannada (required)
- Hindi (preferred)

Ability to Commute:

- Jayanagar, Bengaluru, Karnataka (required)

Ability to Relocate:

- Jayanagar, Bengaluru, Karnataka: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 7259494446

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