Sales Associate

1 week ago

Kalher Thane Maharashtra, India Rama Mining Tools Pvt Ltd. Full time

**Requirement for SALES CO-ORDINATOR**

**Company: Rama Mining Tools Pvt. Ltd., Kalher, Thane**
- **Interaction with existing customers will include**
- Respond existing customer's quote request, any other query which may be updation of delivery of their order, in transit shipment, making payment request etc. Monitor customer buying patterns and ensure repeat orders through data-backed follow-ups.
- Share shipping updates and ensure timely payment realization.
- Resolve quality concerns, if any by interacting with procurement team
- Analyze sales records of customer to maintain and improve sales level
- Use available **sales statistics and reports** to proactively engage customers and retain/increase their order volume and value.
- Maintain accurate **Management Information System (MIS)** records related to sales, client interactions, and order processing. Maintain and update **order tracking logs** in shared **Google Sheets** for internal visibility and client reporting.
- Prepare timely reports on sales performance, lead status, and customer feedback for management review.
- Manage the entire **order lifecycle**, from order receipt to final delivery. Ensure compliance with agreed Incoterms and documentation flow.
- Attend to new leads and inquiries received through various channels.
- **Interaction with other teams will include**
- Co-ordination with **"Procurement team"** for delivery of the product at our stores
- Co-ordination with "**Stores team"** for packing of the ordered product
- Co-ordination with **"Logistics team"**for invoicing, packing list, planning the shipment of the ready products
- Co-ordination with **"Finance team"**for proper maintenance of customer's ledger

Having Analytical mindset

Min - Qualification**:B. Com** or **BE (Mechanical)** preferred

Experience: Minimum **3-6 years** of experience in a similar sales/client servicing role, preferably in an **export-import** or **international trading** environment.

Excellent verbal and written communication skills.

working knowledge of **Google Sheets** (filtering, formulas, charts, and sharing)

Ability to multitask and coordinate across departments.

Analytical skills and customer-oriented approach

**Job Types**: Full-time, Permanent

Pay: ₹35,000.00 - ₹450,000.00 per month CTC

Work from Office - 6 days week, Saturday up to 04 clock

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:
Kalher, Thane, Maharashtra:
**Rgds**

**RMT/HR**

**Rama Mining Tools Pvt. Ltd., Kalher, Thane**

**WWW.RMININGTOOLS.COM**

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Ability to commute/relocate:

- Kalher, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Location**:

- Kalher, Thane, Maharashtra (preferred)

Work Location: In person

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