Front Desk Executive

2 weeks ago


Mp Nagar Bhopal Madhya Pradesh, India DB Malls Private Ltd Full time

o Greet and welcome mall visitors warmly.
- Provide accurate information about mall layout, stores, ongoing events, and promotions.
- Assist customers with locating stores, restrooms, food courts, parking areas, etc.
- Handle customer complaints courteously and escalate complex issues.
- Maintain a polite, helpful, and solution-oriented approach at all times.
- Monitor cleanliness and functionality of customer service desks, signage, and public areas.
- Report maintenance or safety issues to the appropriate department.
- Encourage and assist customers in providing feedback through digital or physical forms.
- Support mall campaigns and surveys.
- Maintain proper records of lost and found items and coordinate with security for handovers.
- Coordinate with housekeeping, security, parking, and management teams to ensure seamless service delivery.

Pay: From ₹15,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund

Ability to commute/relocate:

- Mp Nagar, Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Can you work 8 hour shift per day for six days a week upto 10pm

**Language**:

- English (preferred)
- Hindi (required)

Work Location: In person


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