Admin Officer

**About Us**:
**MicroSave Consulting (MSC) is a boutique consulting firm that has, for 20 years, pushed the world towards meaningful financial, social, and economic inclusion. With 11 offices around the globe, about 180 staff of different nationalities and varied expertise, we are proud to be working in over 65 developing countries. We partner with participants in financial services ecosystems to achieve sustainable performance improvements and unlock enduring value. Our clients include governments, donors, private sector corporations, and local businesses. We can help you seize the digital opportunity, address the mass market, and future-proof your operations.**

Essential Skills:
Airline Reservation Systems: Proficiency in utilising airline reservation systems such as Amadeus, Sabre, Galileo, or Travel port to:

- Search for flights
- Check availability
- Complete bookings

Travel Industry Knowledge: Comprehensive understanding of the travel industry, encompassing:

- Airline routes
- Fare structures
- Booking procedures
- Travel regulations
- Making informed booking decisions

Attention to Detail: Strong focus on detail-oriented tasks including:

- Accurate input of travel information
- Double-checking bookings for accuracy
- Ensuring compliance with travel policies and requirements

Communication Skills: Excellent verbal and written communication skills for effective interaction with:

- Employees
- Airlines
- Travel agencies
- Providing clear and concise information

Technology Proficiency: Proficiency in utilising various technologies including:

- Computer systems
- Internet research tools
- Travel management software
- Efficiently performing booking tasks
- Managing travel-related data

Flight Reservations:

- Researching, comparing, and booking domestic and international flights for company employees while ensuring cost-effectiveness and compliance with travel policies.

Itinerary Planning (Future):

- Crafting detailed travel itineraries for employees, encompassing flight schedules, layovers, ground transportation, and accommodation arrangements.

Ticket Issuance:

- Issuing flight tickets, both electronic and physical, with meticulous documentation and prompt delivery to employees.

Fare Monitoring:

- Vigilantly monitoring airfare trends, promotional offers, and discounts to secure optimal deals for company travel and enhance travel budget efficiency.

Travel Coordination:

- Coordinating with employees to finalise travel plans, accommodate preferences, and address special requirements or requests.

Booking Modifications:

- Managing flight changes, cancellations, and rescheduling as necessary, while collaborating with airlines to minimize disruptions and control costs.

Travel Documentation:

- Ensuring compliance with visa requirements, passport validity, and other essential travel documentation for international trips, offering assistance and guidance as required.

Travel Policy Compliance:

- Enforcing company travel policies and guidelines, encompassing budget constraints, preferred airlines, booking channels, and expense reporting procedures.

Customer Service:

- Delivering exceptional customer service to employees by promptly addressing inquiries, resolving issues, and assisting with travel-related concerns throughout the trip.

Record Keeping & Reporting:

- Maintaining precise records of flight bookings, travel expenses, and employee travel profiles using efficient travel management systems and databases. Reporting to the headquarters in Lucknow on a daily basis and as necessary.

**Requirements**:
**Qualifications**:

- Completed Air Travel Management & Ticketing program
- Holds a diploma in Air Travel Management & Ticketing
- Certification is from IATA (International Air Transport Association)
- Graduated from an IATA Approved Air Travel Management & Ticketing course

**Any Other Requirements**:

- Basic accounting
- Reporting skills
- Proficiency in computer usage

**Job Information**:
Job Title

Admin Officer

Industry

Consulting

Experience

3-8 years

City

New Delhi

State/Province

Delhi

Country

India

Zip/Postal Code

110049