Packaging and Customer Service

5 days ago

Gurugram Haryana, India COAL Clean Beauty Full time

**Responsibilities**
- Manage incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Complete packaging orders within the deadlines and no defects & ensure correct consumption of order components.
- Pack, weigh, and label completed items for shipment or storage.
- Keep complete records of all materials that go through the warehouse.

**Salary**: ₹10,494.22 - ₹15,496.57 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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