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Service Advisor

2 weeks ago

Mumbai Maharashtra, India hanttson Controls Ind Pvt.Ltd Full time

We are looking for **experienced Service Advisor / Bodyshop Advisor.**
- Greet customers and understand their vehicle concerns / service requirements.
- Open job cards and provide accurate cost & time estimates.
- Coordinate with technicians, bodyshop, and parts department to ensure smooth workflow.
- Explain service details, repairs, and recommendations to customers in simple terms.
- Update customers on repair progress and ensure timely delivery of vehicles.
- Handle billing, payments, and ensure transparency in processes.
- Resolve customer complaints and ensure customer satisfaction.
- Maintain records of service history and follow up with customers for repeat business.
- Promote additional services, products, and AMC packages.
- **Location : Mumbai**:

- Diploma / Graduate (Automobile or Mechanical background preferred).
- 1 - 4 years of experience as a Service Advisor / Bodyshop Advisor in the automobile industry.

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person