Sales & Marketing Advisor-automobiles Insurance

2 days ago


Mohali Punjab, India TECH SOFT SOLUTIONS Full time

**Key Responsibilities**
- Provide accurate information about policy coverage, quotes, renewals, claims process, and endorsements.
- Assist with new client onboarding, document collection, and verification.
- Follow up on policy renewals, pending documentation, and payments.
- Coordinate with U.S. insurance carriers and underwriters on behalf of clients.
- Log all interactions in CRM systems accurately and timely.
- Maintain a professional and empathetic approach during customer interactions.
- Meet daily/weekly/monthly performance targets (calls handled, policies serviced, etc.)
- Stay updated on U.S. insurance guidelines and compliance requirements.

**Key Requirements**
- Excellent verbal and written English communication skills.
- Minimum 1 year to 2 years of experience in U.S. insurance, BPO, or customer service (preferred: trucking or logistics industry).
- Basic knowledge of insurance terms (Auto/Commercial/General Liability).
- Comfortable working U.S. time zone (typically 08:30 PM - 05:30 AM IST).
- Strong interpersonal and problem-solving skills.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

**Experience**:

- Insurance sales: 1 year (preferred)
- Logistics: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Mohali, Punjab (preferred)

Work Location: In person


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