Associate 2 - Billing Operation

2 weeks ago

Bengaluru, India State Street Full time

**Background**:
This is a newly formed unit within AIS Operations in India and will be responsible for all aspects of business-as-usual activities within the client billing group of processes, as well as process re-engineering and automation activities - this includes leading process assessments; driving process design and process re-engineering work; co-owning technology initiatives bringing automation to billing organization, working in close collaboration with stakeholders globally.

**Basic Purpose of Job**:
**Responsibilities & Tasks Include**:

- Completion of high quality deliverables within the committed timeframe. Deliverables vary by BU focus but typically relate to;
- Confiugration of the billing platform
- Collection of raw data used in the billing process including execution of data quality controls
- Production of client bills
- Engage with Billing Transformation efforts to convert new clients and evolve processes and controls based on learnings from converted clients
- Being a quick learner and raise questions and concerns in the initial days of training.
- Provide help and assistance to the management in putting the learning and procedure documents together.
- To provide guidance to less seasoned analysts.
- Employee will be responsible for duties of Associate1 if need arises.
- Coordinates and supervises work efforts when multiple Associates are needed to complete work
- Works in conjunction with individuals on the team to ensure seamless processing according to the departments requirements.
- Participate in Team building activities and inculcate the culture of oneness, avoid conflicts and ensure being a team player by taking additional work related responsibilities.

**Job Requirements**:
**Education and Experience**:

- Bachelor’s/Master’s Degree in Accounting / Chartered Accountant (CA), 2-4 years of progressive experience in billing or accounting areas with major financial institutions in a global setting
- Complex operational setting involving anaylsis of financial data
- Direct support to business or product line management / executives
- Financial services setting
- Project experience
- Billing operations

**Skills/ Knowledge**:

- Must be able to work in a fast paced environment
- Detailed orientated with ability to consistently and accurately execute against operational controls
- Ability to adapt to a changing environment and demands of transition of new clients
- Must possess strong communication skills with ability to participate in or lead conference calls and present financial results to financial and non-financial audiences at various levels of seniority
- Pride of ownership with the ability to drive results within the Business
- Solid business knowledge as it relates to the financial services industry
- Proficiency in Microsoft Office suite (Excel, Access, PowerPoint, Word, Visio), advanced levels of excel (pivot tables, formulas, excel workbook maintenance best practices)
- Strong Analytical skill set
- Financial product and institution knowledge
- This is a visible role. Excellent communication, organizational and presentation skills, and ability to present complex financial matters to management
- Self-motivated, self-assured, and self-managed
- Results oriented ownership mindset
- Ability to multi-task and work under high pressure deadlines

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