Branch Administrator
4 days ago
**Branch Administrator**:
**Key Responsibilities**:
- **1.**Branch Operations & Administration**- Oversee daily administrative activities to ensure smooth branch functioning.
- Maintain office supplies, equipment, and facilities, ensuring proper upkeep.
- Handle correspondence, documentation, and record-keeping for the branch.
- **2. Staff Coordination & Support**- Assist in employee onboarding, attendance tracking, and leave management.
- Ensure adherence to company policies and procedures at the branch level.
- Support employees with administrative needs such as travel arrangements, payroll coordination, and HR-related queries.
- **3. Financial & Inventory Management**- Monitor and manage branch expenses within the allocated budget.
- Handle petty cash, vendor payments, and expense reporting.
- Maintain inventory of office supplies and ensure timely procurement.
- **4. Customer Service & Front Desk Management**- Oversee reception activities, ensuring prompt handling of customer inquiries.
- Assist in customer interactions and service requests, escalating issues when needed.
- Ensure high levels of customer satisfaction through efficient branch operations.
- **5. Compliance & Reporting**- Ensure branch compliance with company policies, legal regulations, and safety standards.
- Prepare and submit daily/weekly/monthly reports on branch activities, expenses, and performance metrics.
- Liaise with regulatory bodies and auditors when necessary.
- **6. Vendor & Facility Management**- Coordinate with third-party service providers for office maintenance, security, and housekeeping.
- Negotiate contracts and service agreements with vendors.
- ** Qualifications**:
- Bachelor's degree in Business Administration, Management, or a related field.
**Experience**
- 3+ years of experience in branch administration, office management, or a similar role.
**Skills Required**:
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office (Excel, Word, PowerPoint) and administrative software.
- Basic knowledge of financial management and budgeting.
- Ability to handle confidential information with integrity.
- Problem-solving and decision-making skills.
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