E-commerce Executive

6 days ago

Sowcarpet Chennai Tamil Nadu, India Konika Jewellery Pvt Ltd Full time

Looking for **E-Commerce Executive** (Male/Female) Graduates with a minimum 3-5years of experience in Jewellery industry for reputed Jewellery showroom in Chennai.
- Coordinate with other teams on the execution of brand, marketing and e-commerce activities.
- Enhancing the overall customer experience in terms of in-house store and virtual customers.
- Managing and updating the look and feel and performance of the company website and eCommerce.
- Manage, Monitor & maintain products Portfolio and functionality of website
- Efficiently upload and manage products in the backend system, ensuring accuracy and completeness.
- Regularly update product prices to reflect current market trends and business strategies.
- Timely update banners and promotional content on the platform to enhance user engagement.
- Execute effective WhatsApp marketing campaigns, including message creation and dissemination.
- Conduct data analysis and segment customers to send targeted messages, contributing to customer retention and acquisition.
- Establish and maintain partnerships with logistic partners to ensure smooth and timely delivery of goods.
- Proactively send out promotional messages on WhatsApp, aligning with marketing strategies and sales goals
- Develop and manage a WhatsApp bot to enhance customer interaction and streamline communication.
- Stay updated on industry trends and suggest innovative ideas to improve the overall e-commerce experience.
- Has strong command of English and ability to write engaging product descriptions, with excellent grammar and punctuation that include SEO rich keywords.
- Implement the customer loyalty programmes and e-commerce activities.
- Observe the sales, promotions, marketing and social media activities over digital platforms.
- Provide specialised knowledge and insights to the development of technology strategy.
- Track and report the business outcome of data-driven insights.
- Ensuring seamless end-to-end integration of the e-commerce business

**Requirements**:
1. Bachelor's degree in Business, Marketing, or related field.

2. Proven experience in e-commerce operations with a focus on product management and marketing.

3. Proficiency in using e-commerce platforms and content management systems.

4. Strong analytical skills for data analysis and customer segmentation.

5. Excellent communication skills, especially in crafting compelling WhatsApp marketing messages.

6. Ability to collaborate with cross-functional teams and external partners.

7. Detail-oriented with a proactive approach to problem-solving.

8. Familiarity with the latest e-commerce trends and technologies.

Konika Jewellery

HR Manager

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Experience**:

- E-commerce: 2 years (required)
- total work: 3 years (preferred)

Work Location: In person

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