Guest Service Associate

**Job Description**: - Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms visitors. - Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. - Motivate and develop Reception team to ensure smooth functioning of...

Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers - Offer assistance with...

Qualification - Diploma / Degree in hotel management - Deliver the company experience for guests. - Work with the hotel team to create the company experience for guests. - Follow up with guests with additional services that enhance the guests’ experience. - Handle guest requests professionally and/or refer as appropriate. - Assist service team as necessary...

JOB TITLE GUEST SERVICE EXECUTIVE-BAR-2 VACANCIES-JOB CODE-C031025-ERNAKULAM GENDER MALE/FEMALE EXPERIENCE REQUIRED FRESH/EXPERIENCED SALARY NEGOTIABLE+FOOD&ACCOMMODATION QUALIFICATION DIPLOMA

Urgent Openings for Guest Relation / Front Office role at **Provident Housing Ltd., Edapally road, Ernakulam** **Any Graduation or Diploma with 0 to 3 yrs experience, Excellent communication and basic MS office is mandatory** **"ONLY SMART LOOKING FEMALE CANDIDATES"** **Location: Edapally, Ernakulam to Thekkady road.** **JD** - Review guest arrival lists to...

Greet customers and hand out menus. - Take meal and beverage orders from customers and place these orders in the kitchen. - Make menu recommendations and inform patrons of any specials. - Deliver meals and beverages to tables when they have been prepared. - Check that customers are satisfied with their meal. - Prepare the bill for tables when requested. -...

_**Hotel Front Desk Agent responsibilities include**:_ Performing all check-in and check-out tasks Managing online and phone reservations Informing customers about payment methods and verifying their credit card data Hotel Front Desk Agent job description - **Job brief**_ We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of...

F&B Service - GSA/ Sr. GSA **Salary**: ₹10,500.00 - ₹15,000.00 per month **Benefits**: - Food provided - Life insurance - Paid sick time - Paid time off - Provident Fund Schedule: - Day shift - Evening shift - Flexible shift - Morning shift - Night shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Ernakulam, Ernakulam -...

A Customer Relations Executive plays a crucial role in managing reservations and ensuring a smooth process for guests. Here are some key responsibilities and tasks associated with this role: - **Reservation Management**: - Input reservation details accurately into the booking system. - Ensure that all necessary information, such as guest preferences and...

**Hiring for hotel group** **Location : kochi** **Minimum 1 to 2 years of experience as front office /Guest relation / Reservation in Hotel/ Resort industry.** **Salary depends on experience** - Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. - Processes reservations from the sales office, other...