
Guest Relationship Executive
4 days ago
**Roles and Responsibilities**:
- Greet and welcome guests and other VIP Guests at each touch point with correct salutation, in a friendly and positive attitude.
- Assist customers with ticket booking, seating, and show-related queries.
- Resolve customer complaints and concerns promptly and professionally.
- Coordinate with various departments (box office, F&B, housekeeping) to ensure smooth operations.
- Well versed with Movie synopsis and genre.
- Provide information on movie schedules, promotions, loyalty programs, and services.
- Ensure cinema premises (lobby, lounges, auditoriums) are clean and well-organized.
- Assist in managing VIP guests, group bookings, and special screenings.
- Monitor and ensure compliance with safety and hygiene standards.
- Collect and act upon customer feedback to improve service quality.
- Maintain a professional appearance and uphold the brand's service standards.
Sanjana : HR Department
Phone: 9884006183
The Vijay Park Multicomplex
Located : No:56/1c1, ECR, Opposite Vgp Golden beach, Injambakkam, Chennai-115.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹15,000.00 per month
**Benefits**:
- Food provided
**Location**:
- Kanchipuram, Tamil Nadu (required)
Work Location: In person
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