Costumer Service Executive

1 day ago

DLF QE Gurugram Haryana, India STUDY POINT Full time

**Job Title**: Customer Service Executive

**Location**: Gurgaon, Haryana
**Salary**: ₹10,000 - ₹15,000 per month

**Job Type**: Full-Time (Office-based)
**Department**: Customer Support / Sales

**Job Summary**:
**Key Responsibilities**:

- Handle inbound and outbound calls to assist clients with queries and service information
- Provide accurate details regarding company services and resolve customer concerns
- Maintain and update customer databases with call records
- Follow up with potential leads to ensure conversions into sales or appointments
- Achieve daily/weekly performance and customer satisfaction targets
- Ensure professional, polite, and customer-centric communication at all times

**Requirements**:

- Minimum 2 years of experience as a Customer Service Executive / Telecaller / Customer Care Executive
- Minimum 12th pass (Graduation preferred)
- Excellent communication skills in Hindi & English
- Basic computer knowledge (MS Office, CRM tools)
- Strong problem-solving, listening, and persuasive skills
- Must be based in or willing to travel to Gurgaon

**Benefits**:

- Attractive salary: ₹10,000 - ₹15,000 per month
- Incentives and performance-based bonuses
- Supportive and professional work environment
- Career growth opportunities in customer service and sales

**How to Apply**:
Upload your CV.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

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