Junior System Administrator

2 days ago

Vellore, India FACTENTRY Full time

**Job Summary**:
**Key Responsibilities**:

- Provide installation, configuration, and maintenance support for desktops, laptops, printers, and peripherals.
- Troubleshoot hardware, software, printer, and network issues efficiently.
- Manage Active Directory, user accounts, and system policies.
- Perform routine server checks, patching, and basic administration tasks.
- Configure, monitor, and troubleshoot LAN, WAN, and wireless networks.
- Provide first-level firewall monitoring and assist in configuration changes.
- Ensure endpoint security and compliance with organizational policies.
- Maintain IT asset inventory and documentation.
- Collaborate with cross-functional teams to resolve escalated issues.
- Provide end-user support and training when required.

**Required Skills & Qualifications**:

- Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).
- 3-5 years of experience as a Desktop Engineer / IT Support Engineer in an enterprise environment.
- Hands-on experience with networking (TCP/IP, DNS, DHCP, VPN, switches, routers).
- Basic server administration knowledge (Windows Server, Linux preferred).
- Experience with firewall systems (Fortinet, Sophos, Palo Alto, or similar).
- Familiarity with ITSM tools and ticketing systems.
- Strong problem-solving and communication skills.
- ** Strong team player with the ability to collaborate effectively across departments.**:

- Certifications such as **MCSE, CCNA, CompTIA A+/N+, or Firewall certifications** are a plus.

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