Customer Support Executive

2 weeks ago


Saraswati Vihar Delhi Delhi, India Fitanium Healthtech Pvt. Ltd. Full time

**Location**: Saraswati Vihar, Pitampura, Delhi (Work from Office)
**Shift Timings**: 9 AM - 6 PM | 10 AM - 7 PM | 12 PM - 9 PM
**Salary**: Up to ₹25,000/month

**About Us**:
Nutridocs is a fast-growing **health-tech brand** dedicated to transforming lives through expert nutrition guidance and lifestyle management. We combine technology and personalized support to help individuals achieve their wellness goals.

**Role Overview**:
We are looking for a **Customer Support Executive** who is empathetic, detail-oriented, and passionate about delivering exceptional customer experiences.

**Key Responsibilities**:

- Guide customers about our nutrition services, plans, and offerings.
- Collect and manage customer feedback through forms and follow-up calls.
- Maintain accurate customer records and ensure seamless communication.
- Resolve customer concerns promptly with a customer-first attitude.
- Collaborate with internal teams to enhance customer satisfaction.

**Requirements**:
✔ Minimum 2 years of experience in **customer support** within the **health-tech** or wellness industry.
✔ Excellent verbal and written communication skills in **English.**
✔ Strong interpersonal skills and a problem-solving mindset.
✔ Ability to multitask and handle customer interactions efficiently.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person



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