Email Support Executive

2 days ago


Nagpur Maharashtra, India Abhinav Institute of Technology and Management Full time

**Job Title**: Chat Process Executive

**Department**: Customer Support / Operations
**Location**: Nagpur
**Employment Type**: Full-Time

**Job Summary**:
**Key Responsibilities**:

- Handle inbound and outbound customer queries through live chat or messaging platforms.
- Provide accurate information about products, services, and company policies.
- Identify customer needs and assist them in resolving their issues promptly.
- Maintain records of customer interactions and update relevant databases.
- Follow communication procedures, guidelines, and policies.

**Required Skills and Qualifications**:

- Good written English communication skills.
- Min 1 year of experience in Non-Voice
- Typing speed of at least 30-35 WPM with good accuracy.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person



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