Customer Support Associate

7 days ago


Wagle Estate Thane Maharashtra, India Azaan Travels Full time

**Responsibilities**:

- Handling inbound and outbound calls.
- Handle customer calls to collect overdue payments.
- Work on 1st Party and 3rd Party collections.
- Negotiate payment plans and resolve payment issues.
- Update customer records and document collection actions.
- Ensure compliance with collection laws and company policies.

**Requirements**:

- Minimum 1 year experience in collections, preferably in an international BPO environment (UK/US/AUS).
- Good communication skills in English.
- Ability to work in US shifts.

**Benefits**:

- Pick-up and home drop service within boundary limits.
- Competitive salary and incentives.
- Career growth opportunities.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹40,000.00 per month

Schedule:

- Monday to Friday
- Night shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

**Speak with the employer**
+91 8097029555



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