Cse (Customer Support Executive)
2 weeks ago
Join NatHabit as a Customer Success Executive
About the Role:
As a Customer Success Executive, you'll ensure driver satisfaction by building strong relationships, addressing concerns proactively, and collaborating with teams to enhance service delivery and product insights.
**Responsibilities**:
- Monitor and support drivers, providing real-time solutions and assistance
- Collaborate with internal teams to resolve complex issues and improve service delivery
- Maintain accurate records of driver interactions and follow-up actions
**Requirements**:
- Up to 1 year in customer success, account management, or a similar role
- Strong written communication and problem-solving skills
- Proficiency in using chat platforms and CRM systems
- Bachelor’s degree preferred
- Fresher with good communication and understanding will also work
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Morning shift
Application Question(s):
- What is your current CTC ? (in Lakhs)
- What is your expected CTC ? (in Lakhs)
- What is your Notice Period?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (preferred)
Work Location: In person
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