Current jobs related to Front Office Associate - Kota Rajasthan - Umed Bhawan Palace, Kotah

  • Front Office Executive

    2 weeks ago

    Kota, Rajasthan, India SHIV JYOTI EDUCATIONAL GROUP Full time

    Job Title**:FRONT OFFICE EXECUTIVE** Job Requirement/Responsibilities: - **FEMALE CANDIDATES ONLY.**: - **Good command of English.**: - **Greeting clients and setting a positive office atmosphere.**: - **Handling admission enquiries and lead generation.**: - **Answering the phone, taking messages and redirecting calls to respective offices**: -...

  • Front Office Associate

    5 days ago

    Airport Sanganer, Jaipur, Rajasthan, India INDIESTAYS Full time

    This is a full-time on-site role for a Front Office Associate located in Jaipur. The Front Office Associate will be responsible for phone etiquette, receptionist duties, customer service, check-in procedures, and effective communication with guests. **Qualifications** - Phone Etiquette and Communication skills - Receptionist Duties and Customer Service...

  • Front Office Associate

    3 days ago

    Kookas, Jaipur, Rajasthan, India globle hiring services Full time

    **Position**: Front Office Associate (Female) **Location**: JAIPUR **Department**: Front Office **Job Summary** The Front Office Associate is responsible for providing exceptional guest service at the reception desk and ensuring a seamless check-in and check-out experience. She serves as the face of the hotel, maintaining a professional and friendly...

  • Assistant Front Office Manager

    21 hours ago

    Kota, Rajasthan, India Umed Bhawan Palace Kotah Full time

    The opening is for the role of Assistant Front Office Managerat Umed Bhawan Palace Kotah – a heritage hotel in Kota, Rajasthan, India.Qualifications & Prerequisites:-    Education: Bachelor's / Master's degree in Hotel Management or a related field.-    Experience:(1) Minimum of 8 years experience in Front Office operations, including at least...

  • Assistant Supervisor

    1 week ago

    Kota, India Umed Bhawan Palace, Kotah Full time

    The opening is for the role of a **Front Office Executive** at **Umed Bhawan Palace, Kotah** in the Hospitality (Hotel) Sector Applicants should have the following qualifications: - Hotel Management Degree (Bachelors or Masters) from a reputed institute - Hotel Management Experience of 5+ years - Ability to read, write, and speak English effectively -...

  • Front Office Supervisor

    1 week ago

    Kota, India Umed Bhawan Palace, Kotah Full time

    The opening is for the role of a **Front Office Supervisor** at **Umed Bhawan Palace, Kotah** in the Hospitality (Hotel) Sector Applicants should have the following qualifications: - Hotel Management Degree (Bachelors or Masters) from a reputed institute - Hotel Management Work Experience 2+ years - Ability to read, write, and speak English effectively -...

  • Front Desk Associate

    2 weeks ago

    Jaipur, Rajasthan, India Moustache Escapes Full time

    **Front Desk Associate** - Overseeing day-to-day operations including check-in/check outs, guests’ queries, maintaining guest records, housekeeping, etc. - Staff interactions/management with housekeeping staff and external vendors - Quality control and maintenance - Manage back-office systems and processes - Adhere to finance and accounting standards incl....

  • Front Desk Assistant

    2 weeks ago

    Girdharpura, Kota, Rajasthan, India VRB GROUP OF COMPANIES Full time

    Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Answering screening and forwarding incoming phone calls - Receiving and sorting daily mail - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms...

  • Front Office Manager

    4 weeks ago

    Jaipur, Rajasthan, India, Rajasthan Utsav Camp Sariska Full time

    Company DescriptionUtsav Camp Sariska, a serene nature retreat nestled near the boulders of Tehla, provides guests with a unique opportunity to reconnect with Mother Nature. Founded by Luv Shekhawat, a seasoned naturalist with over 20 years of hospitality management experience, the retreat embodies love, devotion, and a deep connection to the natural...

  • Guest Services Assistant

    3 weeks ago

    Jaipur, Rajasthan, India, Rajasthan The Innkeeping Co. Hotels Full time

    A Guest Service Associate (GSA) – Front Office at The Innkeepeing Co in Jaipur, is responsible for creating warm first impressions and ensuring smooth, efficient guest experiences from arrival to departure.Core ResponsibilitiesWarmly welcome guests and manage check‑in/check‑out.Handle reservations, room assignments, and billing.Respond promptly to...

Front Office Associate

2 weeks ago

Kota Rajasthan, India Umed Bhawan Palace, Kotah Full time

**Overview**: We are seeking a friendly, professional, and highly motivated Front Office Associate to join our team at **Umed Bhawan Palace, Kotah**- a heritage hotel in Kota, Rajasthan, India.

**Key Responsibilities**:
**Welcome Guests**:Greet and check-in/out guests courteously to ensure a hospitable experience.

**Adaptability**: Flexibly adapt to shift changes to meet business requirements.

**Reservation Management**: Accurately manage reservations, cancellations, and modifications.

**Guest Communication**:Respond promptly to inquiries, provide information, and arrange itineraries.

**Payment Processing**:Securely process payments and maintain precise billing records.

**Coordination**:Coordinate with housekeeping and maintenance for guest requests and issue resolution.

**Complaint Resolution**:Professionally handle guest complaints, escalating when necessary for resolution.

**Record Keeping**:Maintain accurate guest records and keep the front desk area organized.

**Guest Registration**: Efficiently register guests, assign rooms, and manage special requests.

**Pre-registration Support**: Assist with pre-registration and room blocking for streamlined check-in procedures.

**Room Management**:Monitor and manage room availability and statuses effectively.

**Sales Focus**:Utilize sales-oriented approaches to promote hotel services and enhance guest experiences.

**Knowledge**: Possess comprehensive knowledge of hotel facilities, services, and local attractions.

**Room Status Coordination**:Coordinate room status updates with housekeeping, ensuring smooth check-in/out processes.

**Reservation Handling**:Manage reservations proficiently, including same-day bookings and cancellations.

**Security Oversight**:Ensure security of guest room keys and oversee safe deposit box access.

**Equipment Proficiency**:Operate front office equipment such as computers and phones proficiently.

**Check-out Assistance**:Facilitate guest check-out processes accurately and provide necessary assistance.

**Cashier Duties**:Perform cashier duties, including posting charges and processing payments**.**

**Collaboration**:Collaborate with housekeeping to maintain up-to-date room status reports and manage maintenance requests.

**Telephone Etiquette**:Use proper telephone etiquette when handling incoming calls and assisting guests.

**Communication**: Effectively communicate guest messages, mail, and hotel services both to guests, and other departments within the organization.

**Daily Updates**: Stay informed about daily activities and meetings through pass-on logs and bulletin board updates.

**Incident Reporting**:Promptly report incidents or guest requests to management for appropriate action.

**Safety Procedures**: Adhere to safety and emergency procedures to ensure guest and staff safety.

**Prerequisites**:

- Bachelor’s in Hotel Management from a recognized institute
- Preferably with working experience in the hospitality industry
- Proficiency in English and Hindi (both written and spoken)
- Basic computer skills, including familiarity with MS Office and hotel management software
- Excellent communication and interpersonal skills
- Strong customer service orientation
- High attention to detail, strong organizational skills, and a positive team player attitude.
- Ability to handle multiple tasks and work under pressure
- Willingness to work flexible hours and rotational shifts as required.

**Apply**
- 1. Resume (Fully Updated),

2. Current / latest pay slip,

3. Notice Period Details.

**About the Property**

**Umed Bhawan Palace, Kotah** is a heritage hotel owned and operated by the Royal Family of Kotah. The property was operated by ITC Hotels (under the Welcome Heritage brand) up to March 2022.

The Palace was completed in 1902 in the Indo-Saracenic style by **HH Maharao Umed Singh II**, designed and built by the celebrated architect Sir Samuel Swinton Jacob. It is surrounded by greenery - making it an oasis of calm within the confines of the city, while still being very centrally located. Umed Bhawan Palace currently has 32 spacious rooms and suites, a restaurant, a bar, multiple banquet halls.

Kota is a ~5.5-hour drive from Delhi, ~3.5-hour drive from Jaipur & Udaipur, and is extremely well connected by rail.

**Benefits**:

- Food provided
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Kota, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- Hindi (required)
- English (required)