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Social Media Marketing Executive

2 weeks ago

Pune, India L-SIT PVT. LTD. Full time

As a Social Media Marketing and Customer Support Executive at [Your Company Name], you will be at the forefront of our online presence, responsible for driving our social media strategy and ensuring exceptional customer support. This role is ideal for individuals who thrive in a dynamic, customer-centric environment and have a passion for both digital marketing and customer service.

**Responsibilities**:

- **Social Media Strategy**:Develop and execute strategies for enhanced brand visibility and engagement on various platforms.
- **Content Creation**:Generate compelling content aligned with brand identity for different social channels.
- **Community Engagement**:Actively engage with the online community, responding to comments and messages.
- **Campaign Management**:Plan and execute social media campaigns to boost brand awareness.
- **Customer Support**:Provide timely support, addressing inquiries and ensuring a positive customer experience.
- **Inquiry Handling**:Respond promptly and professionally to customer inquiries, offering accurate solutions.
- **Analytics and Reporting**:Monitor social media performance, providing regular reports and insights.
- **Stay Updated**:Stay informed on industry trends, emerging platforms, and best practices.

**Qualifications**:

- Bachelor’s degree in Marketing or certificate in marketing.
- Freshers with a passion for social media may apply; experience is a plus.
- Familiarity with major social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.).
- Strong written and verbal communication skills.

**Additional Skills (preferred)**:

- Experience with social media management tools (e.g., Hootsuite, Buffer).
- Proactive attitude and ability to work in a dynamic environment.
- Creative mindset with an eye for detail.
- Willingness to learn and adapt to evolving industry trends.

**Salary**: From ₹8,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

Work Location: In person

**Speak with the employer**
+91 9822890726