Team Member- IT Apps Rtbsupport Services

4 days ago

Bengaluru, India Kotak Mahindra Full time

Reporting to the Head - Application Support or Chief Manager, this role takes full responsibility and accountability for end-to-end production services for all Wealth systems of the Bank with key responsibilities:

- **Technical Skill in Application support including Java or.Net/PLSQL**:

- **PLSQL SKILLS A DEFINITE MUST.**:

- **Functional Understanding of the Banking**:

- **Service Management
**Job Role**

**Job Requirements:
**Functional Knowledge**:

- End to end understanding of the Functionality of the Wealth and Workflow systems across the bank. Recommend and manage relevant end-to-end service improvement initiatives to address risk mitigation, service stability and performance.
- Ensure business satisfaction is measured and reported on.
- Ensure proper functional/business flow in the systems

**Measures**: Service improvements implemented, zero repeat incidents.

**Technology - **Hands on experience in Application support including installation/configuration. Knowledge on Java/J2EE..net/ **PLSQL **knowledge will also be considered.**:
**Service Management**:

- Be accountable for all aspects of production support in wealth and workflow systems. Be the point of contact for and escalation of service issues within the business/BSG/Product.
- Ensure that all technology and business areas work as a team for timely resolution of production issues, ensuring relevant communication to business as necessary.
- Identify and manage end-to-end service risks associated with relevant services and systems including BCP, DR, capacity, obsolescence and security risk.

**Measures**: Risks identified & mitigations in place, no issues as a result of identified risks, zero negative audits, Attainment of service levels, reduction in high severity issues, improved resumption times.

**Personality Traits**:
**Job Role
- Good Technical Knowledge, graduates with 7-9 years’ experience.
- Good Functional understanding of banking systems.
- Good People managAMent and vendor managment skills required.
- Willing to work in rotational shifts and 6 days a week.

**Application:

  • Team Member- IT Apps Rtbsupport Services

    1 week ago

    Bengaluru, Karnataka, India Kotak Life Insurance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About The Role   Job Role:  This role takes responsibility for end-to-end production services across all systems during night and managing the Night support team and vendor teams: Basic Technical Skill in Application support including Java, IBM WebSphere Application Server, JBOSS, TOMCAT, IIS , HIS is good ot have MUST have experience in Oracle, PLSQL,...

  • Team Member- IT Apps Rtbsupport Services

    15 hours ago

    Bengaluru, India Kotak Mahindra Full time

    **Job Role**: Reporting to the Head - Application Support or Chief Manager, this role takes full responsibility and accountability for end-to-end production services for all Wealth systems of the Bank with key responsibilities: - **Technical Skill in Application support including Java or.Net/PLSQL**: - **PLSQL SKILLS A DEFINITE MUST.**: - **Functional...

  • Service Team Member

    6 days ago

    Indiranagar, Bengaluru, Karnataka, India The white canvas hospitality LLP Full time

    Salt Mango Tree, a renowned restaurant specializing in traditional and contemporary Kerala cuisine, is seeking enthusiastic and dedicated Service Team Members to join our team. **Responsibilities**: - Provide exceptional customer service to all guests. - Take and deliver accurate food and beverage orders. - Ensure a clean and organized dining area. -...

  • Team Member-it Apps Ctbsupport Services

    2 weeks ago

    Bengaluru, India Kotak Mahindra Full time

    A good understanding and experience ( Techno Functional ) of working in payment industry products (ATM / POS Switch + Handling Interchanges (Visa / MasterCard / CashNet / NPCI) for at least 7-9 years - ATM POS ECOM transaction processing Switch - Have coordinated with Interchanges like Visa / CashNet / NPCI / Mastercard. - Hands on experience in working on...

  • Loan Servicing

    1 day ago

    Bengaluru, India JP Morgan Chase & Co. Full time

    Job Description Join the firm that FORTUNE has named one of the top five World's Most Admired Companies and LinkedIn ranked #1 out of 50 of the best companies in the U.S. for best places to work and grow your career. As a Loan Servicing Specialist II within JPMorganChase, you will play a crucial role in managing an assigned portfolio of loans, ensuring...

  • Team Member

    4 days ago

    Bengaluru, Chennai, Pune, India Hexaware Technologies Full time ₹ 45,000 - ₹ 55,000 per year

    The Team Member will perform day-to-day operational tasks within the business process services function, ensuring timely and accurate completion of assigned responsibilities while maintaining quality standards. Key Responsibilities:Execute assigned tasks accurately and within defined timelines.Follow operational guidelines and maintain compliance with...

  • Team Member

    2 weeks ago

    Bengaluru, Karnataka, India Coffee Day Global Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    TEAM MEMBERReporting to: Cafe ManagerKRA:Implement all SOPsEnsure Sales and Profitability through excellent customer serviceDrive sales through up and cross sellingKnowledge, Skills & Abilities:Excellent communication skillsAbility to work in a TeamSales orientationExcellent customer handling skillsQualifications: Pursuing or completed GraduationDuties &...

  • Customer Service Team Member

    7 days ago

    Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 8,00,000

    Customer Service Representative (US)We are seeking a highly motivated and customer-focused professional to join our international customer service team. This role involves handling inbound voice calls from customers, providing timely and effective resolutions to their inquiries, and ensuring an exceptional customer experience.Key Responsibilities:Handle...

  • Customer Service Team Member

    1 week ago

    Bengaluru, Karnataka, India AKB Foods - Haagen-Dazs Full time

    GOOD EXPERIENCED TEAM MEMBER REQUIRED FROM FOOD AND BEVERAGES INDUSTRIES **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 3 years (preferred) - Customer service: 3 years (preferred) **Language**: - English (preferred) - Hindi (preferred) Ability to Commute: - Banglore, Karnataka (required) Ability to...

  • People Soft Apps Dba

    15 hours ago

    Bengaluru, India Enormous IT Services Pvt Ltd Full time

    Hi , Greetings from Enormous IT Services!! Currently we are looking **PeopleSoft Apps DBA** Please find the **JD **below: Total **5+** years of experience Immediate joiners for **Bangalore** & **Hyderabad **Location PeopleSoft Apps DBA for **OCI migration**, Worked on **Implementation Projects**. Experience on **PeopleSoft Admin tasks** and **Database...