Tele-sales Associate

3 days ago

Kazhakoottam Thiruvananthapuram Kerala, India Septa Milles Private Limited(Lifology.com) Full time

**About Us**

**Lifology’** is the Guinness World Record winning Guidance App for Parents in the field of Education. Lifology provides ultra -personalized guidance by experts for each parent to make children future ready.

**Job Title**:Tele-sales Associate

**Tele-sales Associate Job Description**

Team Lifology is looking to hire smart, experienced, customer-oriented tele-sales associate to utilize inbound and outbound telephone calls to achieve sales targets. The telesales associate’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.

**Tele-sales Associate Responsibilities**:

- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately recording details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers.
- Using sales scripts proffered by the company to drive sales.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

**Tele-sales Associate Eligibility**:

- Any degree in marketing, communications, business administration, or related field is preferred.
- Certified Sales Professional (CSP) accreditation is advantageous.
- Proven experience working as a telesales executive in an Ed-Tech Organisation
- Smart, vibrant and have a go
- getter attitude
- Ability to naturally follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.

**Place of Work**
- Trivandrum / Work from Home option is Provided

**Salary**
- As per industry standards

**Contact Us to apply**

**Salary**: From ₹8,000.00 per month

Schedule:

- Fixed shift

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