Client & Sales Support Associate

2 days ago

Delhi Delhi, India ANC Educare Private Limited Full time

As a **Client & Sales Support Associate** you will be responsible for providing operational and administrative support to the sales and counseling teams, assisting in managing client relationships, and ensuring a smooth journey for students from inquiry to enrollment.

**Client Support**:

- Serve as the first point of contact for student inquiries
- Schedule and coordinate counseling sessions between students and study abroad advisors.
- Follow up with students, parents and partners.

**Sales & Administrative Support**:

- Support the sales team in lead tracking, CRM data entry, and reporting.
- Maintain student records and update databases (e.g., Salesforce, HubSpot, or internal CRM).
- Searching prospective partners, fixing meeting and maintaining good rapport with them.
- Coordinate with university representatives, partners, and internal departments as needed.
- Prepare offer letters, admission summaries, and fee payment instructions.
- Assist in organizing promotional events, webinars, and info sessions.

**Operational Assistance**:

- Generate and manage reports related to client interactions, conversions, and feedback.
- Help resolve student queries or complaints in a timely and professional manner. **Qualifications & Requirements**:

- Bachelor’s degree in Business, Education, Communication, or a related field.
- 0-2 years of experience in client service, administrative, or sales support role (preferably in education or consultancy).
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills with a client-first attitude.
- Proficiency in Microsoft Office, Excel and CRM software.
- Knowledge of overseas education processes (preferred but not mandatory).

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

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