Reservation Executive

2 weeks ago


Chandigarh, India IHCL Full time

Job Responsibilities

**Duties and Responsibilities**

**HANDLING ALL RESERVATION INQUIRIES WHILST MAINTAINING A GOOD RELATIONSHIP WITH TRAVEL AGENTS AND CUSTOMERS.**

**MANAGE AND MAINTAIN ACCURATE INFORMATION IN THE RESERVATION SYSTEM.**

**ENSURING GUEST REQUIREMENTS ARE MET BY LIAISING WITH HOTEL TEAMS.**

**ENSURING AN EFFICIENT AND PROFESSIONAL SERVICE ON ALL GUEST COMMUNICATION CHANNELS.**

**ACTIVELY SELL HOTEL FACILITIES AND PROMOTIONS WITH A POSITIVE UPSELLING APPROACH.**

**UPDATING RESERVATIONS REPORTS AND SYSTEM WITH ACCURATE INFORMATION.
**PREVIOUS HOTEL / GROUP RESERVATION EXPERIENCE WILL BE A DEFINITIVE ADVANTAGE.**

**SOUND KNOWLEDGE ON OPERA/PMS.**

**EXCELLENT WRITTEN AND VERBAL COMMUNICATION IN ENGLISH.**

**THE ABILITY TO MULTITASK AND WORK UNDER PRESSURE.**

Job Requirements



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