
Reservation Executive
6 days ago
Job Responsibilities
**Duties and Responsibilities**
**HANDLING ALL RESERVATION INQUIRIES WHILST MAINTAINING A GOOD RELATIONSHIP WITH TRAVEL AGENTS AND CUSTOMERS.**
**MANAGE AND MAINTAIN ACCURATE INFORMATION IN THE RESERVATION SYSTEM.**
**ENSURING GUEST REQUIREMENTS ARE MET BY LIAISING WITH HOTEL TEAMS.**
**ENSURING AN EFFICIENT AND PROFESSIONAL SERVICE ON ALL GUEST COMMUNICATION CHANNELS.**
**ACTIVELY SELL HOTEL FACILITIES AND PROMOTIONS WITH A POSITIVE UPSELLING APPROACH.**
**UPDATING RESERVATIONS REPORTS AND SYSTEM WITH ACCURATE INFORMATION.
**PREVIOUS HOTEL / GROUP RESERVATION EXPERIENCE WILL BE A DEFINITIVE ADVANTAGE.**
**SOUND KNOWLEDGE ON OPERA/PMS.**
**EXCELLENT WRITTEN AND VERBAL COMMUNICATION IN ENGLISH.**
**THE ABILITY TO MULTITASK AND WORK UNDER PRESSURE.**
Job Requirements
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