Reservation and Ticketing Executive

4 days ago

Chandigarh Chandigarh, India ALR Aviations Pvt. Ltd. Full time

**Key Responsibilities**:

- Handle flight bookings, re-issuances, cancellations, and refunds (domestic & international).
- Manage reservations for individual and group travelers.
- Use Global Distribution Systems (Amadeus, Galileo, or Sabre) to issue and modify tickets.
- Communicate fare details, routing, and cancellation policies to customers.
- Ensure accuracy in passenger data entry and ticketing.
- Coordinate with airlines for special requests, group bookings, and fare negotiations.
- Maintain and update booking logs and reports regularly.
- Stay updated with airline policies, travel regulations, and GDS updates.

**Required Skills & Qualifications**:

- Minimum **2 years of experience** in ticketing and reservations (B2C/B2B).
- Proficiency in using **GDS systems** (Amadeus, Galileo, or Sabre).
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Customer-focused with problem-solving skills.
- Knowledge of international destinations, airline fare structures, and visa procedures is a plus.

**Preferred Qualifications (Optional but Desirable)**:

- Experience in handling group and corporate travel.
- Certification in travel/tourism or ticketing courses.
- Prior experience with OTA or travel agency platforms.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹50,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Fixed shift
- Morning shift

Work Location: In person

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