Sales Coordinator

1 week ago

Chembur Mumbai Maharashtra, India AVS Industrial Solutions LLP Full time

**About Us**
Founded in the year 2020, We "AVS Industrial Solutions LLP" are engaged as Manufacturer, Service Provider, Channel Partner and Distributor of Hydraulic DockLeveler, Overhead Sectional Doors, Fire Rated Rolling Shutters, Emergency Exit Door,Double Glazed Glass Door and much more. We provide these products and services indiverse specifications to attain the complete satisfaction of the client. further, our strongsupport makes sure that these products are delivered within the promised time-frame. We have gained huge clientele in our country.

**Responsibilities for Sales coordinator profile**:

- **Good Communication (Hindi / English)**:

- **Should have experience working with Industrial segment - Manufacturing / Service Provider, etc**:

- **Need to understand technical queries.**:

- Respond promptly to client inquiries, identify and resolve issues, and escalate problems when necessary.
- Handle client complaints with empathy and professionalism, finding appropriate solutions to ensure customer satisfaction.
- Maintain a thorough understanding of our products and services to effectively assist customers with their inquiries.
- Document and track client interactions and resolutions in the company's CRM system.
- Collaborate with other departments to resolve complex cleint issues and provide feedback on product or service improvements.
- Stay updated on product knowledge, industry trends, and client service best practices.
- Identify opportunities to upsell or cross-sell products and services to existing clients.
- Assist in the development and improvement of sales/operations processes and procedures.
- Meet and exceed individual and team performance goals.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Shift:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

Work Location: In person

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