Hostess

5 days ago

Bandra East Mumbai Maharashtra, India Kaarya Facilities Full time

**Position**: Hostess
**Company**: Kaarya Facilities & Services Ltd
**Location**: Bandra Kurla Complex (BKC), Mumbai
**Gender Preference**: Females preferred
**Working Days**: 6 days a week

**Responsibilities**:

- **Welcoming Guests**: Greet and welcome visitors or guests in a professional and courteous manner, ensuring a warm and pleasant experience.
- **Guest Management**: Assist in seating arrangements, ensuring guests are comfortably seated and attended to.
- **Customer Assistance**: Provide information about the venue, menu, and services offered. Answer questions or direct guests to the appropriate person or department.
- **Maintain Cleanliness**: Ensure the reception or waiting area is clean, presentable, and organized at all times.
- **Handle Reservations**: Manage guest bookings or reservations and communicate them to the relevant departments.
- **Coordination**: Coordinate with other departments to ensure smooth guest service and an excellent overall experience.
- **Complaint Handling**: Address guest inquiries or complaints professionally, resolving issues or escalating them to the appropriate authority when necessary.
- **Telephone Operations**: Answer phone calls, direct calls, and take messages in a courteous manner.

**Working Hours**:
The position requires availability for 6 days a week, with one day off per week. Flexibility in working hours is expected as per the company's needs.

**Job Types**: Full-time, Permanent

Pay: ₹24,000.00 - ₹26,000.00 per month

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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