Hostess

16 hours ago

Bandra Mumbai Maharashtra, India Pebble Street Hospitality Pvt Ltd Full time

**Hiring for Guest Relations Executives, Hostess.**

A self-directed professional with a growth mind-set and hunger to take ownership of the guest experience.

**Position**:Hostess/ Guest Relations Executive

**Reports to**:Restaurant Manager

**Qualification**:Hospitality management or equivalent

**Experience**:1-3 Years

**Location**:Lower Parel, Churchgate, Mumbai.

**Job description**:

- Review arrival lists to welcome guests
- Attend to special guests and answer their inquiries
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers.
- Manage online & in person reservations.
- Offer assistance with certain tasks
- Address customer complaints and escalate to Restaurant Manager when needed.

**Preferred**:

- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- Proven experience in Guest Relations.
- An outgoing personality
- Outstanding communication abilities

**Benefits**: PF, Medical Insurance, Duty Meals

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Food provided
- Health insurance
- Paid time off

Schedule:

- Rotational shift

Work Location: In person

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