Guest Service Associate

2 days ago

Chennai Tamil Nadu, India AccorHotel Full time

**Company Description** "Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"
**Job Description** Primary Responsibilities**

**Outlet Operation**
- Perform opening/closing side duties as assigned and set all tables according to standards and procedures
- Deliver F&B services in accordance to departmental standards and procedures
- Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
- Greet all patrons warmly upon arrival at the door and escort them to the table
- Ensure that all food & beverage are served according to service standard
- Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature
- Try to remember individual patron’s names and their preferences to extend a personalized service
- Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
- Thank all patrons for patronizing the outlet upon their departure
- Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
- Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
- Report any complaints, incidents or other irregularities to management
- Assist other Food & Beverage outlets with their operations during peak times or when required

**Other Responsibilities**
- Maintain complete knowledge of all F&B services, contents & preparation methods, outlets and hotel services/features
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Report for duty on time wearing clean and complete uniform at all times
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the Management of the Hotel

**Qualifications**
- Secondary / High school education
- Additional certification(s) in Food & Beverage will be an advantage
- Good reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage
- No experience is required

**Additional Information**
- Experience is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English, additional languages are a plus

  • Guest Service Associate

    3 weeks ago

    Chennai, Tamil Nadu, India WESTIN HOTELS & RESORTS Full time

    Our jobs aren t just about giving guests a clean room and a freshly made bed Instead we want to build an experience that is memorable and unique Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel They are empowered to move about their...

  • Guest Service Associate

    9 hours ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25131722 **Job Category**Housekeeping & Laundry **Location**The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India, 600042 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments. Fill cart with...

  • Guest Service Associate

    1 week ago

    Goldwins, Coimbatore, Tamil Nadu, India Habitat Holding Full time ₹ 1,02,000 - ₹ 2,04,000 per year

    We are looking for a courteous and guest-oriented Guest Service Associate (GSA) to join our hospitality team. As a GSA, you will be responsible for ensuring a seamless and welcoming experience for all guests by assisting with check-in/check-out, handling reservations, and addressing guest needs with professionalism and warmth.Responsibilities:Welcome and...

  • Guest Service Associate

    1 week ago

    Erode, Tamil Nadu, India POLAR BEAR Full time

    As a Guest Service Associate at Polar Bear, you will play a dual role—welcoming and serving customers while also preparing and presenting sundaes and specialty ice creams. You will be responsible for delivering high-quality service and products that meet Polar Bear’s standards. **Job Types**: Full-time, Permanent Pay: ₹14,000.00 - ₹18,000.00 per...

  • Guest Service Expert

    3 weeks ago

    Chennai, Tamil Nadu, India Marriott Full time

    Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill Instead we want to build an experience that is memorable and unique - with food and drinks on the side Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal Whether setting...

  • Guest Service Associate

    4 days ago

    Chennai, Tamil Nadu, India IBIS Full time

    **Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Associate

    8 hours ago

    Chennai, Tamil Nadu, India IBIS Full time

    **Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Associate

    6 days ago

    Chennai, Tamil Nadu, India Marriott International, Inc Full time

    **Job Number** 24155488 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Chennai Mahindra World City, Near Main Entrance, Chennai, TamilNadu, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Organize, confirm, process, and conduct all guest...

  • Guest Service Associate

    2 days ago

    Chennai, Tamil Nadu, India Westin Hotels & Resorts Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India, 600042VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryProcess all guest check-ins, check-outs, room assignments, and room change/late check-out...

  • Guest Service Associate

    6 days ago

    Chennai, Tamil Nadu, India Naukri Hospitality Jobs Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    We are looking for a highly skilled and experienced Guest Service Associate to join our team in the F&B service department. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests.Roles and ResponsibilityManage front desk operations, including handling guest inquiries and resolving issues...