Telecom Tier 1 Support

Company Description Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...

Job Description RESPONSIBILITIES INCLUDE: - Ability to troubleshoot Layer 1 (physical layer) and layer 2 circuit issues. - Work with CLEC’s and ILEC’s to manager tickets and troubleshoot transport and layer 2 issues. - Engage and troubleshoot with vendors on hardware and software related issues. - Manage customer trouble tickets through our ticketing...

**About Randstad RiseSmart** Randstad RiseSmart is the leading provider of contemporary career transition services for organizations in more than 40 industries and 80 countries. The first outplacement and redeployment provider to recognize, and respond to, the new Employee Relationship Economy, Randstad RiseSmart’s “beginning to beginning” approach...

We are looking for Tier 1 Technical Support professionals with strong troubleshooting experience in software applications, SQL, and front-end workflowsThe role involves assisting users with login issues, application errors, connectivity issues, and performance troubleshootingYou will work with client-hosted databases, validate table structures, identify...

Required 2 Years experience in Telecom - International Voice Process Skills: Internet, Broadband, VPN, Tech support, WIFI, ISP, Mobile phones, CSAT CTC: 5.5 LPA + 50k Allowances Notice - Immediate Qualification-Graduate Location - Pune Shifts - 24/7 WFO **Role**:Customer Service **Industry Type**:BPO / Call Centre **Department**:Customer Success, Service &...

we are looking for a **CUSTOMER SUPPORT ASSOCIATE**having **VOICE PROCESS **experience. **A brief about our organization.** Aerial Telecom Solutions Private Limited strives to be a leader in the global marketplace of telecom, IT, IT, and Banking industries. Founded in 2010 and headquarters in Mohali, Our business has achieved consistent annual growth in...

Telecoms Engineer Job DescriptionIn the dynamic field of telecommunications, a Telecoms Engineer plays a pivotal role in ensuring seamless operations. The job entails providing technical support to regional operations teams, leveraging expertise to drive safe, compliant, reliable, and efficient operations.Key ResponsibilitiesDeliver OCT engineering technical...

Job Description: Telecom Sales Executive Position Title: Telecom Sales Executive Department: Sales Location: [Insert Location] Reports to: Sales Manager / Regional Sales Lead / Permanent Job Summary: Key Responsibilities: Lead Generation & Prospecting: Identify and pursue new business opportunities through cold calling, networking, lead generation...

DescriptionJob Title : Tier 2 Support Engineer.Type : Full-time.Shift : 24x7 rotational (including weekends).Working hours : 2 Shifts between 8 PM EST to 8 AM EST (i. 5 : 00 AM IST to 6 : 00 pm IST).About The RoleWe are looking for a Tier 2 Support Engineer to join our engineering and support team.This role requires strong technical troubleshooting...

Monitors the Process Improvement ActivitiesShould have experience working in Domestic Telecom Background.Review and update Process Documents, templates and recordsGenerate, maintain and publish reports in an Accurate and Timely MannerEnsure Adherence To  Quality SLA'sReview Calibration Results And Ensure Reduction Of VariationEnsure that there is an...