English Telecaller

1 week ago


Vaishali Nagar Jaipur Rajasthan, India pinkcityjobs Full time

Job Title: English Telecaller

Location: DCM Jaipur Near 200 fit bypass

For More info : 9257744758

**Job Description**:
**Responsibilities**:
1. Make outbound calls to prospective customers to promote our products/services.

2. Answer incoming calls from customers and address their inquiries or concerns.

3. Maintain a high level of professionalism and customer service at all times.

4. Provide accurate information about our products/services to customers.

5. Identify and escalate priority issues to the appropriate department or supervisor.

6. Keep records of customer interactions, transactions, and follow-up actions.

7. Follow communication scripts when handling different topics or scenarios.

8. Meet or exceed monthly sales targets.

**Requirements**:
1. Proven experience as a Telecaller or similar customer service role.

2. Excellent communication skills in English, both verbal and written.

3. Ability to work well under pressure in a fast-paced environment.

4. Strong active listening and problem-solving skills.

5. Ability to multitask, prioritize, and manage time effectively.

6. High school diploma or equivalent; additional certification in Customer Service is a plus.

7. Knowledge of sales principles and methods is an advantage.

8. Flexibility to work in shifts, including evenings and weekends.

**Job Types**: Full-time, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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