Customer Service

Serve as the main point of contact between clients and the service team. - Respond to inquiries, resolve issues, and ensure customer satisfaction. - Schedule service appointments, staff visits, or maintenance activities. - Coordinate between departments, technicians, or providers to ensure smooth service delivery. - Manage client or case files, ensuring...

Manage incoming phone calls and messages - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service team...

**Job description** handling customer concerns and complaints in a timely manner. informing customers of upcoming promotions or deals. establishing a positive rapport with all clients and customers in person or via phone. forming reports based on customer satisfaction statistics and helping their team to develop new skills. - Maintain excellent customer...

**Key Responsibilities**: - Provide accurate information about products, orders, and services. - Handle complaints and resolve issues with patience and empathy. - Maintain proper records of customer interactions and transactions. - Collaborate with internal teams (sales, dispatch, warehouse) to ensure customer satisfaction. **Requirements**: - 1-3 years...

**Shift Job (8 Hours)** Surat Gujarat India **Customer Service Executive - Surat**: - We Are Hiring - Customer Service Executive - Requirements: Graduate, 1+ Yr CS/Sales Exp. (Intl. BPO preferred) - Excellent English | Rotational Shifts/Offs | Immediate Joiners - Location: Surat - Skills: Customer Handling, Upselling/Cross-Selling, Communication, Problem...

**About the Role**: We are looking for a dedicated and proactive **Customer Service Executive** for our Surat location. The role involves assisting clients, handling inquiries, providing after-sales support, and ensuring smooth coordination between customers and internal teams. **Key Responsibilities**: - Maintain positive relationships with clients and...

**Customer Service Representative** Designation - Customer Service Representative Working Location - Dumas Road, Surat Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM (Rotational Shift) For Female - 10:30 AM TO 07:30 PM & 12 PM...

Design and develop training programs tailored to the needs of automotive service personnel, including technical skills training, customer service training, and compliance training. - Develop training materials such as manuals, presentations, videos, and hands-on exercises to support training programs. - Conduct training sessions for automotive service...

**we are hiring for customer service -Export in shipping Industry we have need experience in 1 to 2 years of experience in Customer Service-Export in shipping or freight forwarding Industry** - Handling all daily ocean export shipments from booking until invoicing - Providing expert advise to clients regarding logistic processes, documentation, inspections,...

**Job description** **Job Responsibilities & Requirements**: 3. Follow up on open cases and see them to closures. 4. Should have experience in ticketing system 5. 9 Working Hours Shift with 1 Hour Break 6. Willingness to work in rotational shifts as this will be 24 - 7 operations. 8. Job location - Ahmedabad, India. **Job Types**: Full-time,...