IT Product Owner

**Your Job**
To be successful in this role, you will need interpersonal skills, the ability to manage multiple activities/projects at once, and strong communication skills. You will excel by building relationships and communicating with high-level business stakeholders to understand their strategies and match them with the right solutions.

Koch Global Services (KGS) is the global solutions provider for Koch Industries. We serve more than 130,000 Koch employees worldwide and partner with multiple Koch companies from a diverse number of industries ranging from making fabric, glass and paper products to manufacturing cell phone components. Since 2003 we have invested over $80 Billion in acquisitions and other capital expenditures and are proud to reinvest more than 90% of our earnings back into our companies.

**Our Team**

The Koch Global Services (KGS) infrastructure organization is seeking an innovative, forward-thinking IT Product Owner to advance key strategies in support of our enterprise vision. We as an infrastructure team provide services such as Server / Hosting Management (patching, recovery and backups) to Koch businesses. As our team transforms how we serve our customers, you will have the opportunity to align with Koch businesses to ensure that our products meet current and future business needs. In this role, you will be accountable for guiding the success of Server / Hosting Management products by providing clear direction to team members and be a champion for the products. This includes driving the product vision and strategies, development of the technology roadmap, seeking alignment with business stakeholders, and partnering with finance to manage product costing.

**What You Will Do**
- Build strategic partnerships with customers; understand their IT strategies to ensure that Platform and products and priorities enable their transformational, Strategic, Lifecycle initiatives.
- Collaborate with key stakeholders to prioritize roadmap and feature requests that lead to value creation.
- Partner with architecture, engineering teams and market leaders to understand the market and leading practices within the marketplace for the products.
- Build strategic partnerships with internal capability groups to influence the product development roadmaps, innovation, and execution.
- Publish, communicate, and refine product roadmaps based on business value aligned with strategic priorities.
- Promote effective, clear, and transparent communications across customers, leaders, and capability groups.
- Facilitate the development and maintenance of service criteria, product economics, billing, and lifecycle management.
- Partner with other infrastructure capability groups to ensure products and services meet customer expectations as described in service catalogs.

**Who You Are (Basic Qualifications)**
- Bachelor's Degree or higher in information systems, engineering, accounting, finance, or equivalent work experience
- A minimum of 7 years of experience with cross-functional IT teams and/or projects
- Deeper understanding of Infrastructure; Experience with strategy development.
- Strong economic, analytical, critical thinking and problem-solving ability.
- Ability to communicate clearly with all levels of the organization across the globe.
- Proven collaboration and influencing skills with peers and customers to gain alignment on objectives.

**What Will Put You Ahead**
- Previous experience as an IT product owner, product manager or IT leader.
- Knowledge of ITSM best practices and capabilities.
- Foundational knowledge with IT infrastructure server, hosting, network and security technology.
- Experience with Agile mindset and methodologies.
- Experience with developing, managing technology roadmaps and prioritizing.

**Who We Are**

As a Koch company, Koch Global Services (KGS) creates solutions spanning technology, human

resources, finance, project management and anything else our businesses need. With locations in

India, Mexico, Poland and the United States, our employees have the opportunity to make a global

impact.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

**"Koch is proud to be an equal opportunity workplace".**

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